Service Manager - Colorado

Create a new Candidate Account Become part of our confidential candidate network and start your job search today! Create a new Hiring Manager Account Post your job listings to gain access to our extensive candidate network. Learn about our Contingency Services We would be thrilled to discuss our range of contingency recruiting options with you. Log In to Your Account Log In (480) 348-0886 Send Us A Message Service Manager - Colorado H&A Recruiter Apply for This Job Inquire Now × Job Application Form After applying you will be automatically redirected to the website. Close Apply Now × Job Application Form Information Sent You have successfully inquired about this job. Create a free account to access more job search tools! Contact H&A for Details Position Details & Responsibilities A leading construction equipment dealership is seeking an experienced Service Manager to lead its service operations in Colorado. This leadership role is responsible for overseeing the daily operations of the service department while driving technician performance, customer satisfaction, and department profitability. The ideal candidate is a hands-on leader with strong technical knowledge and service management experience who enjoys developing technicians, strengthening customer relationships, and improving operational performance. This individual will play a key role in ensuring efficient shop operations while supporting the continued growth of the dealership. For additional information about this position, please contact Kimberly Brenner at Herk and Associates. KimB@herkandassociates.com Responsibilities Lead the daily operations of the service department, ensuring safe, efficient, and profitable performance Recruit, coach, mentor, and develop service technicians while fostering a positive, high-performing team culture Manage technician scheduling, workflow, and work assignments to maximize productivity and customer satisfaction Build and maintain strong customer relationships by providing accurate repair estimates, resolving service concerns, and ensuring timely communication Review and approve work orders, invoices, and repair documentation for accuracy and timely customer billing Oversee warranty administration while working closely with manufacturers to resolve warranty-related issues Monitor department financial performance, including labor efficiency, expenses, gross profit, and overall profitability Coordinate with parts, sales, and other departments to ensure seamless customer support and operational efficiency Oversee service vehicle and shop equipment maintenance while maintaining a safe and organized work environment Identify opportunities to improve service processes, increase customer satisfaction, and grow service revenue Qualifications Previous experience as a Service Manager, Shop Foreman, Service Supervisor, or similar leadership role within the construction equipment, heavy equipment, agricultural equipment, or related industries Strong mechanical aptitude and technical understanding of equipment service and repair operations Proven ability to lead, coach, and develop service technicians while managing daily department operations Experience managing service department financial performance, including labor efficiency, budgets, and profitability Excellent customer service, communication, negotiation, and problem-solving skills Strong organizational and time management abilities with the ability to manage multiple priorities Computer proficiency with Microsoft Office and service management software Class B CDL or the ability to obtain one is preferred Associate's degree or equivalent industry experience preferred INDUSTRY Agriculture Equipment Construction Equipment Heavy Equipment BRANDS COMPENSATION LOCATION Southwest TAGS Service Service Manager Colorado Field Service Supervisor West Agriculture Equipment Construction Equipment Heavy Equipment Other Jobs to Consider Based on this job. Job Title Company Location(s) Job Type Not what you're looking for? Search Jobs This site uses Google Analytics to understand how visitors use our site. You can accept or decline analytics cookies — this won’t affect your ability to browse or apply for jobs. Accept Reject