OSM Operations Manager

The OSM Operations Manager provides strategic and operational leadership for Off-Site Manufacturing (OSM) project execution. This position leads and develops the OSM Project Management team and is accountable for the consistent execution of projects after award through engineering, procurement, fabrication, quality, logistics, field installation (when applicable), commissioning support, and project closeout.

The OSM Operations Manager establishes and maintains standardized project management processes, aligns resources with project requirements, and holds Project Managers accountable for delivering projects safely, on schedule, within budget, and to established quality standards. This role provides leadership and coordination across project and operational functions while ensuring the appropriate teams and leaders are accountable for day-to-day execution.

The ideal candidate is a servant leader with strong experience in mechanical construction, process piping, and/or multi-trade modular manufacturing who can develop high-performing teams, drive accountability and continuous improvement, and foster a culture centered on safety, quality, teamwork, customer service, and operational excellence.

Experience with high-purity process piping, semiconductor, data center, advanced manufacturing, pharmaceutical, or other technically complex industrial projects is highly valued.

Essential Duties and Responsibilities

Operational Leadership

Establish clear performance expectations, accountability, and development plans for Project Managers and project teams.

Lead and mentor Project Managers, developing future project and operational leaders.

Balance project workloads and resources based on complexity, experience, and business priorities.

Provide operational leadership to ensure projects meet schedule, quality, safety, productivity, and financial objectives.

Lead regular project and operational reviews to assess performance, identify risks, and drive accountability.

Identify operational bottlenecks, resource constraints, and capacity needs, and lead teams in developing solutions.

Oversee manpower, equipment, and capacity planning to align resources with current and future workloads.

Foster collaboration across Project Management, Operations, Fabrication, Assembly, VDC, Quality, and Safety teams.

Project & Operational Execution

Provide leadership and oversight of Project Managers throughout the entire project lifecycle including:

Project turnover from estimating/business development

Contract review and execution planning

Engineering and design coordination

Mechanical and process piping coordination and execution

Coordination of piping systems with structural steel, equipment, electrical, instrumentation, and other integrated trades

Procurement strategy and material tracking

Fabrication planning and production coordination

Quality planning and inspections

Logistics planning and shipping coordination

Site installation planning and execution (when applicable)

Commissioning support

Project closeout and lessons learned

Ensure Project Managers and project teams follow established execution procedures, company standards, and performance expectations.

Provide leadership in resolving technical, production, procurement, schedule, and coordination issues that affect project execution.

Ensure project execution strategies appropriately account for the unique requirements of modular fabrication and mechanical/process piping integration.

Financial Performance

Provide leadership and oversight of project financial performance, including forecasting, cost control, change management, cash flow, and margin protection.

Review project and portfolio performance with Project Managers and drive corrective action when results deviate from plan.

Ensure accurate and timely project forecasting and financial reporting.

Identify opportunities to reduce waste, improve productivity, and increase profitability.

Support annual business planning, resource planning, and organizational growth initiatives.

People and Leadership Development

Develop and retain high-performing Project Managers and project teams.

Identify leadership development opportunities and prepare high-potential employees for increased responsibility.

Address performance issues promptly and establish clear expectations for improvement

Safety & Quality

Lead a safety-first culture and hold Project Managers and operational leaders accountable for safety performance.

Ensure safety expectations, procedures, and applicable regulatory requirements are consistently followed.

Partner with Safety leadership on incident investigations, corrective actions, and continuous improvement.

Establish accountability for quality performance and adherence to company.

Drive reduction of rework, defects, and quality-related project impacts.

Partner with Quality leadership to identify root causes and implement corrective actions.

Cross-Functional & Customer Leadership

Foster strong collaboration across Project Management, Engineering, Purchasing, Operations, Fabrication, Assembly, VDC, Quality, Safety, Logistics, Sales, and Executive Leadership.

Resolve cross-functional issues that create project, production, or customer impacts.

Support customer meetings, visits, audits, and project reviews as needed.

Ensure customer commitments and operational requirements are understood and effectively communicated throughout the organization.

Promote consistent communication and coordination between project teams and operational functions.

Build strong customer relationships by demonstrating technical understanding of modularization, mechanical systems, process piping, and off-site manufacturing.

Qualifications

Education

Bachelor's degree in Construction Management, Operations Management, Mechanical Engineering, Engineering or a related field preferred. Equivalent experience will be considered.

Experience

8+ years of progressive leadership experience in manufacturing, construction, off-site manufacturing, or related operations.

5+ years leading Project Managers, project teams, or multiple functional departments.

Significant experience with mechanical systems and/or process piping, including fabrication, installation, project management, or operations.

Experience with process piping systems in industrial, semiconductor, pharmaceutical, data center, advanced manufacturing, or other technically complex environments strongly preferred.

Experience managing multi-trade projects involving structural steel, mechanical systems, process piping, equipment, electrical, and/or instrumentation.

Experience managing multiple concurrent projects and cross-functional teams.

Demonstrated experience with project financials, forecasting, cost control, and margin management.

Experience with capacity planning, production scheduling, and operational improvement.

Experience with modularization, prefabrication, off-site manufacturing, or other strategies for moving construction activities from the field into a controlled manufacturing environment.

Structural steel fabrication experience preferred.

High-purity process piping experience strongly preferred.

Lean Manufacturing or continuous improvement experience preferred.

Experience leading large, multi-disciplinary teams preferred..

Knowledge, Skills & Abilities

Leadership and people development

Accountability and performance management

Strategic planning and resource allocation

Project and portfolio management

Capacity and production planning

Financial and budget management

Cross-functional leadership

Conflict resolution and problem solving

Continuous improvement and Lean methodologies

Root cause analysis and corrective action

Safety and quality leadership

Mechanical systems and process piping

Process piping fabrication, installation, testing, and turnover

High-purity piping and industrial mechanical systems

Multi-trade modularization and off-site manufacturing

Integration of piping, equipment, structural steel, electrical, and instrumentation systems

Structural steel fabrication and/or modular construction

ERP/MRP systems (Acumatica preferred; Tekla PowerFab beneficial)

Microsoft Office Suite

Physical Requirements

Frequent walking throughout production areas.

Ability to climb stairs and access elevated work platforms.

Occasionally lift up to 50 pounds.

Ability to work indoors and outdoors in varying weather conditions.

Key Performance Indicators (KPIs)

Project Management

Deliver projects according to established schedule and budget.

Maintain accurate forecasting and project reporting.

Identify and mitigate project risks proactively.

Maintain consistent execution of company project management standards.

Effectively manage changes and protect project margins.

Safety

Maintain a safe workplace with minimal recordable incidents.

Ensure compliance with company safety policies and OSHA requirements.

Production

Meet production schedules and on-time project delivery.

Achieve productivity and efficiency goals.

Quality

Minimize rework and defects.

Maintain high customer quality standards.

Financial

Operate within budget while controlling labor and operating costs.

Improve operational efficiency and reduce waste.

Leadership

Develop and retain high-performing Project Managers and teams.

Improve Project Manager performance and accountability.

Develop future project and operational leaders.

Foster employee engagement, ownership, and continuous improvement..

Success Measures

A successful OSM Operations Manager consistently delivers safe, high-quality products on schedule while building a highly engaged workforce, improving operational efficiency, controlling costs, and supporting the company’s continued growth.

This role serves as the operational leader of the OSM division and is expected to develop future leaders, strengthen cross-functional collaboration, and create scalable processes that support long-term business success. The successful candidate will bring strong operational leadership combined with a practical understanding of mechanical systems, process piping, modularization, fabrication, and multi-trade project execution.

The ideal candidate will be capable of bridging the gap between project management, engineering, manufacturing, and field construction, with the technical and operational judgment necessary to successfully deliver complex modular systems from design through fabrication, assembly, testing, shipment, installation, and turnover.