IT Project Manager (GS-9)

Summary

As a IT Project Manager at the GS-2210-9, you will be part of Office of the Chief Information Officer Office of Personnel Management. If selected, you will serve as a developmental Enterprise Project Manager performing recurring IT project management assignments, supporting Agile teams and ceremonies, and tracking IT projects while developing toward the full performance level of the GS-13 career ladder.

Duties

Support coordination between ITSP, system development teams, and program owners, gathering project information, documenting requirements and decisions, and tracking assigned actions using Azure DevSecOps, SharePoint, OneDrive, and MS Teams. Plan and track limited IT projects with established requirements and milestones, perform recurring portions of larger development or implementation projects, and identify delays, dependencies, and recurring discrepancies. Apply established Agile project management techniques to planning, implementation, and closeout activities; maintain sprint and project status information; identify cost and schedule variances; and support Scrum Masters in Agile ceremonies. Participate in meetings and workshops to gather and clarify technical and functional requirements, prepare assigned system design documentation and resource estimates, and prepare cost-benefit comparisons using established methods. Maintain user stories, system requirements, and testing criteria in the project backlog; support the COR by compiling cost, work status, and contractor deliverable information; and collect and track required project artifacts. Provide routine project information and customer assistance through MS Teams, email, and telephone in accordance with Service Level Agreements. This is a developmental position; the full performance level of the career ladder is GS-13.

Qualifications

For the GS9: You must have one year of specialized experience equivalent to at least the GS-07 grade level in the Federal service, or equivalent, performing information technology project management support work that includes: Supporting the planning and tracking of information technology projects with established requirements and milestones, including gathering project information, documenting requirements and decisions, and tracking assigned actions; Applying established Agile project management techniques, such as maintaining sprint or project status information, supporting Scrum activities and ceremonies, or maintaining product backlogs, user stories, or testing criteria; and Preparing project documentation, status or progress reports, resource estimates, or cost comparisons using established formats and methods; and Providing project information and customer assistance and coordinating documentation with technical staff, program contacts, or contractor personnel using collaboration tools (such as MS Teams, SharePoint, or Azure DevOps). AND Competency Requirement: In addition to the Specialized Experience above, you must meet the competency requirements for the Information Technology (IT) Management Series 2210, as described below. A. You must have Information Technology related experience demonstrating each of the following required competencies, and must meet or exceed the *minimum proficiency level for each (Please see the Education section below for the Minimum Proficiency Level scale): For the GS-09: Attention to Detail (Level 3, Intermediate), Customer Service (Level 3, Intermediate), Interpersonal Skills (Level 3, Intermediate), Reasoning (Level 2, Basic), Teamwork (Level 3, Intermediate). Competency definitions: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations. Reasoning - Identifies rules, principles, or relationships that explain facts, data, or other information; analyzes information and makes correct inferences or draws accurate conclusions. Teamwork - Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals. or B. You do not fully meet the competency requirements outlined above, but you are nonetheless demonstrably well qualified to perform the work of the position. You possess appropriate licensure, registration, or certification (Examples include: CAPM, PMP, PMI Agile Certified Practitioner (PMI-ACP), Certified Scrum Master (CSM), SAFe certifications, CompTIA Project+, ITIL, Microsoft Azure DevOps certifications, or other project management, agile, cloud, or enterprise IT certification). You must provide copies of licensure, registration, or certification. or C. You do not fully meet the competency requirements outlined above, but you are nonetheless demonstrably well qualified to perform the work of the position. You have a substantial record of experience, achievement, and publications that demonstrates eminence in the appropriate profession/technical field. You must provide examples such as published works, industry keynotes, peer research, awards, board memberships, etc. OPM Qualification Standards and additional information for this position can be found here: Competency-Based Qualification Standard for the Information Technology Management Series, 2210 Merit promotion applicants must meet time-in-grade requirement as defined in 5 CFR 300, Subpart F. One year at the GS-7 level is required to meet the time-in-grade requirements for the GS 9 level. You must meet all qualification and eligibility requirements within 30 days of the closing date of this announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Requirements

Must be a U.S. Citizen or National Males born after 12-31-59 must be registered for Selective Service Suitable for Federal employment, determined by a background investigation May be required to successfully complete a probationary period Candidates will not be hired based on their race, sex, color, religion, or national origin Complete the initial online assessment and USAHire Assessment, if required You will be required to report to an OPM assigned office. This position is not eligible for inclusion in a bargaining unit

Education

There is no education requirement for this position. Under the Competency-Based Qualification Standard for the Information Technology Management Series, 2210, education may not be required, used in lieu of, or substituted as an alternative for demonstrating the required competencies or specialized experience. Transcripts are not required. Minimum Proficiency Level: *Applicants may qualify by meeting or exceeding the minimum proficiency level established for each of the required competencies. Below is a detailed explanation of the Proficiency Level Scale used to evaluate General Competencies for this position: Level 1 - Awareness: - Applies competency in the simplest or most structured situations. - Requires close and extensive guidance. - Demonstrates awareness but limited practical application. - Learning the foundational elements. Level 2 - Basic: - Applies the competency in somewhat routine or structured situations. - Requires frequent guidance. - Demonstrates familiarity with key concepts and practices. - Beginning to build confidence and independence. Level 3 - Intermediate: - Applies the competency in moderately difficult situations. - Requires occasional guidance. - Demonstrates solid understanding and consistent application. - Able to adapt to new or unfamiliar contexts. Level 4 - Advanced: - Applies the competency in considerably difficult or varied situations. - Requires little or no guidance. - Demonstrates broad and in-depth understanding. - May coach or guide others. Level 5 - Expert: - Applies the competency in exceptionally difficult or novel situations. - Serves as a key resource and trusted advisor to others. - Demonstrates mastery and deep insight into the competency area. - Often leads or mentors others in this area.

How you will be evaluated

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Accountability Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork The USA Hire Assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. All qualified Non Competitive applicants and the best qualified Merit Promotion applicants will be referred to the hiring manager for consideration. Career Transition Assistance Programs: These programs apply to Office of Personnel Management (OPM) employees who meet the definition of surplus or displaced from a position in the competitive service. To receive selection priority for this position, you must: 1) meet CTAP eligibility criteria; 2) be rated well-qualified for the position (obtain a score of 85 or higher on assessments); and 3) submit the appropriate documentation to support your CTAP eligibility. For more information: http://www.opm.gov/rif/employee_guides/career_transition.asp Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

How to apply

Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows: 1. Click the Apply Online button. 2. Answer the questions presented in the application and attach all necessary supporting documentation. 3. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date. 4. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. 5. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. 6. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. 7. Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. 8. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. For more general information, system requirements, reasonable accommodation information, and to request assistance regarding the USA Hire Assessments, review the following resources: https://help.usastaffing.gov/Apply/index.php?title=USA_Hire_Assessments To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: Click on this: https://www.usajobs.gov/Help/how-to/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. You may preview the assessment questionnaire by clicking here: https://apply.usastaffing.gov/ViewQuestionnaire/13110338

Other information

Relocation expenses will not be paid. This job opportunity announcement may be used to fill additional similar vacancies across OPM. Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire If you are unable to apply online and would like to request information about the Alternate Application process, please use the contact information at the bottom of this announcement.