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About the job

Why Bank OZK

Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We’re nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across the country. We’re investing in small businesses, fueling economies in local communities and changing skylines in the largest cities across America. Here, we're not simply filling roles. We're fostering even greater careers.

The foundation for a great career starts with an exceptional team and a comprehensive benefits package. We believe in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank OZK benefits .

Job Purpose & Scope

As a Systems Engineer you will support the installation, maintenance, and operation of the Bank’s applications and systems across the enterprise. You will work closely with other IT teams that manage the Bank’s hardware infrastructure, information security, banking software, and software development.

Essential Job Functions

Actively participate in the design, implementation and management of the Bank’s IT systems including:

Server Operating Systems

End User Operation Systems

Cloud Infrastructure

SaaS Applications

Improve internal process via automation and scripting

Troubleshoot and resolve issues across the IT infrastructure

Document complex procedures and troubleshooting procedures related to systems/networks software and hardware

Participate in system and infrastructure product evaluations

Establish and maintain working relationships with end users, vendors, and managers

Provide technical guidance and assistance to other IS engineers and IS administrators

Demonstrate effective problem-solving, critical thinking, attention to detail, and initiative

Ensure compliance with internal/external regulatory policies, procedures, and guidelines

Enthusiastically embrace, support, and model the Bank’s values and mission

Knowledge, Skills & Abilities

Knowledge of information security best practices pertaining to server and workstation administration.

Knowledge of banking operations and financial services.

Ability to communicate effectively both verbally and in writing.

Ability to work without close supervision.

Ability to manage multiple tasks with exacting deadlines in a fast-paced environment.

Ability to demonstrate excellent and effective customer service skills.

Ability to maintain confidentiality.

Ability to demonstrate effective organization, critical thinking, analytical, and problem-solving skills.

Ability to work effectively and demonstrate flexibility in a continually changing environment.

Ability to demonstrate attention to detail.

Advanced skill in using Microsoft Endpoint Configuration Manager.

Advanced skill in using Microsoft Windows and/or Linux software.

Advanced skill in using OS virtualization.

Advanced skill in using Microsoft PowerShell and other scripting tools.

Skill in using computer and Microsoft Office products, including Word, PowerPoint, and Excel.

Basic Qualifications

Bachelor’s degree or commensurate work experience required

3+ years of work experience with IT administration/operations required

Experience with Microsoft Windows Server and Linux operating systems required

Proficient with Microsoft PowerShell, Python, or other scripting languages required

Experience with system management tools such as Microsoft Endpoint Configuration Manager, Red Hat Satellite, etc. preferred

Job Expectations

Operate customary equipment and technology used in a business environment, with or without accommodation.

Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.

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EEO Statement

Bank OZK is an equal opportunity employer and give consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.