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SMB Account Manager

The LaSalle Network

Listing collected from The LaSalle Network's career site. NextChapter is independent of The LaSalle Network.

Rosemont, IL · Posted November 3, 2026

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An industry-leading waste and recycling services organization focused on sustainability, customer satisfaction, and continued growth is hiring an SMB Account Manager. This is a direct-hire opportunity for a relationship-driven sales professional who enjoys building lasting partnerships, protecting existing revenue, and uncovering opportunities to grow customer accounts. If you’re motivated by measurable results, eager to learn, and ready to make an impact, this could be your next move.

What’s the job?

Manage an assigned portfolio of small to midsize commercial accounts, focusing on retention, renewals, and revenue growth

Build trusted customer relationships through regular outreach, business reviews, and proactive account management

Identify opportunities to upsell additional services and expand existing customer relationships

Negotiate service agreements, renew contracts, and communicate pricing and service updates

Respond quickly to cancellation requests and develop strategies to retain customers

Track customer interactions, account activity, and sales opportunities in Salesforce

Partner with Operations to resolve service issues and improve customer satisfaction

Monitor account performance, market trends, and retention metrics to meet or exceed goals

Collaborate with internal sales teams to identify potential new-business opportunities

What’s needed?

High school diploma or equivalent; bachelor’s degree preferred

1+ year of experience in account management, sales, or customer service preferred

Strong communication, negotiation, and relationship-building skills

Experience with Salesforce or a similar CRM and Microsoft Office

Ability to manage multiple priorities, work independently, and solve problems

A proactive, coachable mindset with a strong desire to exceed goals

Valid driver’s license and ability to travel as needed

Ability to work onsite in Rosemont, Monday–Friday, 8:00 AM–5:00 PM

Key Details

Compensation: $24–$32/hour, plus monthly commission and performance incentives

Location: Rosemont, IL

Work Model: Onsite

Schedule: Monday–Friday, 8:00 AM–5:00 PM

Benefits: Medical Insurance, Dental Insurance, Vision Insurance

Employment Type: Direct Hire

Six weeks of structured training to build product knowledge and confidence

An established customer portfolio, so you can focus on relationships instead of cold-calling new prospects

A collaborative, close-knit culture with opportunities for internal growth

The chance to contribute to sustainability and environmental responsibility

Ready to turn strong customer relationships into measurable results? Apply today to join a growing team where your initiative, reliability, and drive can make a real difference.

Rose Frezza

Recruiter

#LI-RF1

LNMS

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

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{ "@context" : "https://schema.org/", "@type" : "JobPosting", "title" : "SMB Account Manager", "description" : "An industry-leading waste and recycling services organization focused on sustainability, customer satisfaction, and continued growth is hiring an SMB Account Manager. This is a direct-hire opportunity for a relationship-driven sales professional who enjoys building lasting partnerships, protecting existing revenue, and uncovering opportunities to grow customer accounts. If you’re motivated by measurable results, eager to learn, and ready to make an impact, this could be your next move.

What’s the job?

- Manage an assigned portfolio of small to midsize commercial accounts, focusing on retention, renewals, and revenue growth - Build trusted customer relationships through regular outreach, business reviews, and proactive account management - Identify opportunities to upsell additional services and expand existing customer relationships - Negotiate service agreements, renew contracts, and communicate pricing and service updates - Respond quickly to cancellation requests and develop strategies to retain customers - Track customer interactions, account activity, and sales opportunities in Salesforce - Partner with Operations to resolve service issues and improve customer satisfaction - Monitor account performance, market trends, and retention metrics to meet or exceed goals - Collaborate with internal sales teams to identify potential new-business opportunities

What’s needed?

- High school diploma or equivalent; bachelor’s degree preferred - 1+ year of experience in account management, sales, or customer service preferred - Strong communication, negotiation, and relationship-building skills - Experience with Salesforce or a similar CRM and Microsoft Office - Ability to manage multiple priorities, work independently, and solve problems - A proactive, coachable mindset with a strong desire to exceed goals - Valid driver’s license and ability to travel as needed - Ability to work onsite in Rosemont, Monday–Friday, 8:00 AM–5:00 PM

Key Details

- Compensation: $24–$32/hour, plus monthly commission and performance incentives - Location: Rosemont, IL - Work Model: Onsite - Schedule: Monday–Friday, 8:00 AM–5:00 PM - Benefits: Medical Insurance, Dental Insurance, Vision Insurance - Employment Type: Direct Hire - Six weeks of structured training to build product knowledge and confidence - An established customer portfolio, so you can focus on relationships instead of cold-calling new prospects - A collaborative, close-knit culture with opportunities for internal growth - The chance to contribute to sustainability and environmental responsibility

Ready to turn strong customer relationships into measurable results? Apply today to join a growing team where your initiative, reliability, and drive can make a real difference.

Rose Frezza Recruiter

#LI-RF1 LNMS", "identifier": { "@type": "PropertyValue", "name": "Bullhorn", "value": "163397" }, "datePosted" : "2026-11-03 23:53:54", "hiringOrganization" : { "@type" : "Organization", "name" : "LaSalle Network", "sameAs" : "https://www.thelasallenetwork.com", "logo" : "https://www.thelasallenetwork.com/wp-content/uploads/2019/10/Logo.png" }, "jobLocation": { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Rosemont", "addressRegion": "Illinois", "addressCountry": "US" } } }