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CES Workforce Management Analyst

UGI

King of Prussia, PA · Posted November 2, 2026

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AI use among compensation, benefits, and job analysis specialists is little observed so far. Measured exposure for compensation, benefits, and job analysis specialists: 6% (little observed).

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About the job

...Summary: Ensures the CES centers have accurate staffing plans to meet customer volume needs and ensure an excellent experience. The WFM Analysts proactively coordinates and adjusts staffing to align with contact volumes in a timely manner, achieving service level goals and...