Regional General Manager, Business Operations (Healthcare Services Startup)
ScrumAID
San Francisco, CA · Posted November 1, 2026
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About the job
A healthcare services startup that works with physician practices is looking for a regional operations leader to run its Northern California market from top to bottom. The seat is effectively a general manager role: the hire inherits an established market with plenty of room to grow and owns its financial results, strategy and daily operations.
Scope
Take full responsibility for the region’s profit and loss, lifting growth, doctor satisfaction and operating efficiency at every clinic
Manage and enlarge a workforce that includes onboarding staff, on-site day staff and hourly workers, with additional hiring ahead
Make weekly rounds of doctors’ offices and clinic locations to confirm they are stocked, running smoothly and giving a good experience
Strengthen physician relationships to prevent churn and generate referral-driven growth
Collaborate with the product and technology teams to find chances to automate, bringing in AI-driven processes while protecting quality
Ideal background
Seven to twelve years in operations or strategy, ideally consulting followed by a hands-on operating role at a high-growth startup or marketplace
Direct ownership of a regional or business-unit P&L, with results you were accountable for
Prior people-management experience; you will start with a large team on day one
Active use of AI tools to build operational workflows from scratch
A strong academic pedigree from a leading university, with most of your career in the US
Willingness to be on the ground, roughly seventy percent hands-on early on, in a very small company
Hybrid in the San Francisco Bay Area. Visa transfers considered.