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Vice President, Customer Success - AI LABS

Salesforce

Listing collected from Salesforce's career site. NextChapter is independent of Salesforce.

San Francisco, CA · $222k–$390k a year · Posted November 5, 2026

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How AI is used in this kind of work

AI use among sales managers is little observed so far. Measured exposure for sales managers: 4% (little observed).

Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.

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Salesforce has filed 2 layoff notices in the last twelve months, covering 133 workers, most recently August 2026. These are public filings with state labor departments, and an open role can sit alongside them. See the filings

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About the job

...SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust.... ...heart of it all.We are seeking a dynamic and experienced Vice President, Customer Success to join our Account Success organization....