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About the job

Job Requisition ID: 60194 Opening Date: 11/06/2026 Closing Date: 11/23/2026 Agency: Department of Central Management Services Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015 Skill Option: General Administration/Business Marketing/Labor/Personnel Bilingual Option: None Salary: $9000-$9834;monthly anticipated Job Type: Salaried Category: Full Time Number of Vacancies: 1 Bargaining Unit Code: None Merit Comp Code: Confidential Exclusion from RC063 Collective Bargaining Coverage Work Hours: 8:30am-5:00pm Monday-Friday Anticipated Hybrid Work Schedule Availability: 1 to 5 Days per week in office, depending on operational needs Headquarter Location: 401 S Spring St, Springfield, Illinois, 62706 Work County: Sangamon Agency Contact:

Cara Reiser

cara.l.reiser@illinois.gov

217-836-2269

A resume is highly encouraged to evaluate your qualifications and skills as part of your application.

Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one.

Posting ID #60194

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Summary

Join CMS Human Resources as our next Employee Operations Manager! In this key leadership role, you will guide and strengthen the employee operations function that supports CMS’s internal workforce needs. You’ll oversee reorganizations, position actions, and classification-related activities while ensuring alignment with policies, rules, and collective bargaining agreements. As CMS’s expert in personnel actions, you’ll collaborate with leadership, resolve complex issues, and shape improvements to HR processes. If you’re a strategic thinker who enjoys meaningful problem‑solving, policy interpretation, and leading operational change, we encourage you to apply!

State of Illinois Benefits

As a State of Illinois employee, you receive a comprehensive benefits package including:

Competitive Group Insurance benefits including health, life, dental and vision plans.

Flexible work schedules (when available and dependent upon position).

10 -25 days of paid vacation time annually (10 days for first year of state employment).

12 days of paid sick time annually which carryover year to year.

3 paid personal business days per year.

13-14 paid holidays per year dependent on election years.

12 weeks of paid parental leave.

Pension plan through the State Employees Retirement System.

Deferred Compensation Program – voluntary supplemental retirement plan.

Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP).

Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility.

For more information regarding State of Illinois Benefits follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

If this opportunity appeals to you, please apply today!

Position Essential Functions

Under general direction, serves as Employee Operations Manager for the Central Management Services (CMS) Human Resources (HR) office, planning, developing, administering, organizing, controlling, and overseeing all aspects of the employee operations functions for CMS.

Serves as expert authority providing consultative and research services to Agency personnel on personnel actions.

Serves as classification and personnel actions expert and liaison with personnel, hiring reform, and agency staff to resolve classification matters.

Develops, implements, and evaluates agency policies and procedures for creating, clarifying, abolishing, and reallocating processes for classifications and any personnel actions processes.

Serves as full line supervisor.

Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college, preferably with coursework in business or public administration, labor, or personnel.

Requires prior experience equivalent to three (3) years of progressively responsible administrative experience in a public or business organization

Preferred Qualifications

Prefers three (3) years of extensive knowledge of classification processes, position description development, determining reporting structures and class specifications.

Prefers three (3) years of professional experience reading, interpreting, processing, and analyzing personnel actions/transactions to ensure compliance with personnel code, personnel rules, pay plan, collective bargaining agreements, comprehensive employment plan, or similar compliance rules and regulations.

Prefers two (2) years of professional leadership experience leading a team of professional staff.

Prefers working knowledge of personnel related computer systems, software, templates, such as the Human Resources Information System (HRIS), the Personnel Examination and Eligibility Records System (PEERS), Human Capital Management (HCM) Employee Central (EC) systems, or related personnel tracking database systems.

Conditions of Employment

Requires completion of a background check and self-disclosure of criminal history.

Overtime is a condition of employment, and you may be requested or required/mandated to work overtime including scheduled, unscheduled, or last-minute overtime. This may require the ability to work evenings and weekends.

Requires ability to travel in the performance of duties, with overnight stays as appropriate.

Requires the ability to use agency technology/equipment (i.e., mobile phone, laptop, etc.) properly in accordance with information security awareness policies and confidentiality guidelines.

Requires ability to attend seminars, conferences, and trainings to stay current on methods, tools, ideologies, or other industry related topics relevant to the job duties.

The conditions of employment listed here are incorporated and related to any of the job duties listed in the job description.

About the Agency

Central Management Services (CMS) is the State of Illinois’ central operational support agency, the team that keeps government running smoothly behind the scenes. We provide the essential services that enable more than 80 agencies, boards, and commissions to serve the people of Illinois effectively. As the backbone of state operations, CMS delivers high‑quality, reliable, and forward‑thinking services that help government programs work efficiently and meet the needs of residents statewide.

Our vision is to be the trusted partner dedicated to the success of the State of Illinois through service, optimization, and inclusion. Our mission is to be the accessible agency that delivers essential, effective, and efficient services to State agencies and the people of Illinois. Our core values are: Trusted, Strategic, Effective, Innovative, Responsive, and Inclusive. Through strategic leadership CMS plays a vital role in strengthening the effectiveness of Illinois State government.

CMS provides a broad portfolio of statewide services through specialized bureaus such as: Administrative Hearings • African Descent-Citizens Reparations Commission • Statewide Benefits • Communication and Information • Diversity and Inclusion • Fleet Administration • Labor Relations • Operational Excellence • Statewide Personnel • Property Management • Strategic Sourcing • Surplus Equipment Control.

CMS also operates internal service bureaus that support our agency’s own effectiveness and efficiency, including: Internal Audit • Finance and Management • Government Affairs • Human Resources • Legal Services • Strategic Transformation.

Professionals who join CMS become part of a mission‑driven organization committed to continuous improvement and public service excellence. CMS offers the opportunity to contribute to impactful statewide initiatives, collaborate with skilled and talented colleagues, shape strategic improvements across Illinois government, and support the operational foundation that allows state agencies to better serve the residents of Illinois. CMS is a place for people who want their work to matter; where innovation, service, and inclusion are at the heart of everything we do.

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

donotreply@SIL-P1.ns2cloud.com

systems@SIL-P1.ns2cloud.com