Program Manager

The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish. Under the supervision of a COMPASS Deputy Director, with latitude to exercise independent action and decision making, the Program Manager will be responsible for monitoring over 25 sites and perform the following duties: • Monitor and evaluate Community-Based Organization (CBO) COMPASS contractors. • Review and approve program plans. • Conduct site visits during late afternoon and early evening hours. • Provide technical assistance and directs work improvement or corrective action for underperforming CBO contractors. • Participate in contract negotiations. • Advance knowledge of COMPASS sites by providing technical assistance and sharing resources to promote program quality. • Provide technical expertise to contractors in the development stages of their contracts and contract. • Evaluate contract performance reports, as well as agency fiscal documents to ensure contract compliance. • Become proficient and provide training to CBOs on DYCD CONNECT, DYCD’s innovative, web-based program management system. • Make summary reports to higher administrative levels along with recommendations to improve program performance. • Prepare standard reports as designated by higher management. • Other projects and tasks as needed to support the COMPASS unit and its programs.