Pre-Vocational Case Manager

Program Overview: The RAMS Pre-Vocational and Employability Support Services will provide culturally relevant employability support services, prevocational training and prevocational evaluation services to San Francisco residents who are receiving CalWORKs, CAAP, and/or CalFresh assistance benefit, are engaged in SFHSA workforce services, and are referred by HSA staff. Employability Support Services are also available to Families Rising participants .

Job Summary: The Pre-Vocational Case Manager conducts employment-readiness assessments, workplace evaluations, and on-site support while also facilitating pre-vocational and skill-building workshops and providing case management and brief coaching.

Primary Responsibilities Include:

Conduct assessments to determine client readiness to evaluate clients’ basic needs, vocational history, work readiness, goals, barriers to employment, and overall readiness for vocational training and/or employment support

Administer workplace evaluations related to basic workplace skills (e.g., punctuality, following directions, teamwork, task completion), including referrals for Learning Needs Assessments when indicated

Provide support and assist clients at work assessment sites

Facilitate and/or co-facilitate pre-vocational workshops for program clients

Provide interactive workshops for PST participants

Provide one-time, brief coaching and referrals for workshop participants to community resources as needed

Facilitate and build peer support to strengthen clients’ coping skills, maintain morale, reinforce positive decision-making, build self-esteem, and support ongoing engagement

Liaise and coordinate with clients and collaborating providers, including RAMS, HSA-CAAP, and other community partners to additional services

(OJA Clients) Provide case management by linking clients to community, vocational, and employment resources; maintain up-to-date resource information; and offer individual sessions to build job search skills and support employment preparation

Complete and maintain timely clinical and administrative documentation related to client care, in accordance to standards specified by RAMS policies, clinical standards, and oversight agencies (e.g. HSA, RAMS, etc).

Participate in case conferences, program team meetings, staff meetings, in-service trainings, and other staff development activities

Must be able to report to the assigned job sites as required

Develop and maintain clear, open, timely, cooperative, and diplomatic communications and working relations with all staff, consumers, and partner agencies

Perform other duties as assigned, within the scope of job role and program needs.

Required Qualifications:

BA/BS in Psychology, Social Work, or related field from an accredited institution. Can accept two years of experience in lieu of a Bachelor’s degree

One year of experience providing community-based peer counseling and/or case management services to underserved clients in the populations served at the RAMS program

Familiarity with the San Francisco community resources/services (may include physical health, mental health, substance abuse, vocational, housing, family support and resources, etc.)

Preferred Qualifications:

Applicants with ability to provide bilingual & culturally competent services in Cantonese, Tagalog, Russian, Vietnamese, or Spanish, PREFERRED, in order to meet the needs of populations served.