HR Assistant

Job Summary

The HR Assistant provides administrative and operational support to the Human Resources department while serving as the first point of contact for employees, applicants, and visitors. This role supports HR information systems, maintains accurate personnel records, and ensures compliance with federal, state, and university policies. The HR Assistant also delivers clerical support and contributes to a welcoming, efficient front office environment.

Knowledge, Skills, and Abilities

Ability to communicate effectively

Ability to interact professionally with a diverse population

Ability to work in a fast-paced, stressful environment

Ability to maintain confidentiality and professionalism in all duties

Ability to use good judgment

Ability to establish and maintain effective working relationships

Ability to provide quality customer service

Ability to work independently and as part of a team

Knowledge of office practices and procedures

Knowledge of office equipment

Knowledge of computers and software (Microsoft, Outlook, etc.)

Knowledge of basic Human Resources practices and procedures

Knowledge of ETSU policies and procedures

Required Qualifications

High School diploma or GED plus three (3) years of clerical office experience

OR

An equivalent combination of education and experience (relevant part-time, student worker, graduate assistant experience may be considered).

Compensation & Benefits

Job Family – Human Resources Associate 2

Market Range - 4 Salary Schedules

While our salary ranges provide a compensation framework, initial offers typically do not fall at the top of the range. Salary offers are based on each candidate’s qualifications, experience, and overall alignment with the position, while ensuring internal equity across the organization.

For information on benefits, please visit Employee Benefits

Application Instructions

Non-exempt positions are only required to be posted for a minimum of five (5) calendar days. The closing date for this posting is subject to change without notice to applicants.

Employment is contingent on a satisfactory background check.

Documents needed to apply: Cover Letter and Resume

References available upon request

ETSU is an Equal Opportunity Employer

University Overview

East Tennessee State University (ETSU) is an institution with over 14,000 diverse students and highly ranked graduate and undergraduate programs. Located in the Southern Appalachian Mountains of Northeast Tennessee, ETSU serves as a hub for community, discovery, and service. Aligned with the institution's mission, we value efforts to engage in teaching, scholarship, creative activities, and service that involve community partners and address significant societal needs in our region and beyond. Recognized in 2024 as a Great College to Work For, recent strategic initiatives prioritize the institution’s focus on community engagement.

Disclaimer: The Job Summary is intended to describe the general nature and level of work individuals perform in this classification. It is not intended to be a complete list of all responsibilities, duties, and skills required. Management reserves the right to revise the job or require different tasks to be performed as assigned to reflect changes in the position. Employees must be able to perform the position's essential functions satisfactorily with or without reasonable accommodations.