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Customer Success Manager

Wiley

Texas · $44k–$63k a year · Posted November 2, 2026

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Pay compared with the market

This listing pays about $53,535 a year. Across 184 open customer success manager listings that state pay, the middle half runs $85,000 to $135,000 and the median is $120,500. That is 56% below the median, below the middle half of those listings.

Listed pay is what employers advertise, not what people are paid.

Customer Success Manager salaries by state · Check your own pay

How AI is used in this kind of work

AI use among sales managers is little observed so far. Measured exposure for sales managers: 4% (little observed).

Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.

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About the job

...obsesses over impact, challenges, and drives what’s next to power infinite possibilities for our customers, colleagues and society at large. About the Role: As a Customer Success Manager, you are responsible for maximizing digital implementation, usage, retention, and...