Customer Success Manager Digital - Germany (m/f/d)

Matrix42

New York, NY · Posted November 3, 2026

Just laid off? Start here: a plan for the first weeks

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Where New York, NY ranks

Where New York, NY placed in our monthly rankings, month by month. Each month stays online at its own address.

November 2026

#1Best cities for operations jobs1,429 openings · of 100
#1Best cities for sales jobs2,774 openings · of 78
#1Best cities for finance jobs1,932 openings · of 78
#1Best cities for data and analytics jobs1,713 openings · of 58
#1Best cities for HR jobs994 openings · of 30
#1Best cities for marketing jobs1,754 openings · of 31

Rankings about customer success jobs

Best cities for customer success jobs #1 New York (367 openings)
Employers with the most customer success jobs #1 Gallagher (167 roles)

Customer Success jobs · Top Customer Success employers · All rankings

How AI is used in this kind of work

AI use among sales managers is little observed so far. Measured exposure for sales managers: 4% (little observed).

Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.

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About the job

...Your mission Build digital customer journeys that improve adoption... ...choice in Intelligent Service Management (ISM). We help organizations... ...global, company-wide Customer Success organization with a clear business... ...analytics. Experience with AI- enabled engagement, self-...