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Risk Operations Analyst

SouthState Bank, National Association

Winter Haven, FL · Posted November 6, 2026

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About the job

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.

We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!

Summary

This position executes specific essential functions within the second line Risk Management Division to support SouthState’s Risk Operations team, which is designed to reinforce sound risk management principles across the enterprise.

Duties & Responsibilities

Manages stakeholder development initiatives in the Archer GRC platform. Develops strong partnerships with second- and third-line business units and stakeholders. Serves as Archer GRC system consultant to address end user questions.

Develops Archer GRC reporting and determines dashboard creation needs from system users.

Drives the system change management process for existing and future solutions for incorporation into the GRC tool. This includes leading requirements gathering, development, user acceptance testing, and documenting sign-off efforts.

Designs test scripts and reviews user acceptance testing results for proposed changes in system lower environments.

Supports creation of Archer Governance Committee materials as well as monitoring and presentation of system development progress. Facilitates documentation of Committee meeting minutes with executive stakeholders.

Manages assigned operational functions of the Risk Management Division, including execution and planning of Enterprise Risk Management Program Roadmap initiatives and Archer Development Roadmap initiatives as assigned.

Develops and maintains departmental procedures and program-related reporting as assigned. Performs administration and project management duties as needed. May develop, facilitate and/or support training for business lines on the Archer end user experience, operational risk topics, current industry practices, and/or risk and control standards.

It is the responsibility of this role to take ownership of all tasks and challenges that they encounter in the operation of their assigned position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications

Education Requirements

Bachelor of Arts or Science in Finance/Accounting, Business, or related field.

Minimum Experience

1-3 years of Risk Management and/or Internal Audit experience in banking preferred.

Licenses & Certifications

Specific knowledge: Strong computer skills (Microsoft Word, Excel, and PowerPoint). Experience with Governance Risk and Compliance (GRC) applications or equivalent.

Additional Physical Demands

This position requires some travel, up to 20%.

Knowledge, Skills, & Abilities

Financial acumen

Project management

Governance, Risk, and Compliance system organization

Demonstrated industry/general banking and market knowledge

Experience independently leading and executing risk assessments (including RCSAs), and/or assessing the adequacy of policies, procedures, processes, and compliance and operational controls

Clear understanding of risks and internal controls and the ability to evaluate and determine the adequacy and effectiveness of controls

Effective relationship management and execution skills; ability to understand and operate successfully in a matrixed corporate environment

Attention to accuracy and detail

Demonstrated thought leadership, initiative, and application of independent judgment

Self-starter, able to operate independently with little day-to-day direction

Effective written and verbal communication skills

Ability to develop and maintain effective relationships with mid to senior level management, other internal clients, peers, and audit

Well-organized, able to effectively multi-task

Physical Demands and Work Environment

Physical Demands

Ability to communicate in person, on the phone, and through electronic channels

Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor

Ability to sit, walk, and/or stand for extended periods of time

Ability to bend and reach

Work Environment

Office: If the position reports to a physical Company location, the setting will be a typical office environment.

Remote or hybrid: For remote or hybrid positions, a secure and distraction-free setting is required, with a reliable internet connection (cable or fiber preferred, mobile hotspots not acceptable). Hybrid positions will report to a physical Company location, as directed by the manager, and that setting will be a typical office environment.

Equal Opportunity Employer, including disabled/veterans.