Customer Success Manager (Hybrid)
ISI Enterprises
Herndon, VA · $85k–$100k a year · Posted October 10, 2026
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Where Herndon, VA ranks
Where Herndon, VA placed in our monthly rankings, month by month. Each month stays online at its own address.
November 2026
- #2Best cities for pay after cost of living in Virginia$161k · of 15
- #3Best cities for pay after cost of living in the Southeast$161k · of 33
- #3Best all-round cities for AI careers in the Mid-Atlantic86 / 100 · of 37
- #4Best cities for pay after cost of living in the Mid-Atlantic$161k · of 37
- #4Best cities for software and engineering jobs in the Mid-Atlantic441 openings · of 68
- #4Best all-round cities for mid-career professionals in the Mid-Atlantic76 / 100 · of 37
Rankings about customer success jobs
- Best cities for customer success jobs #1 New York (367 openings)
- Employers with the most customer success jobs #1 Gallagher (167 roles)
Customer Success jobs · Top Customer Success employers · All rankings
Pay compared with the market
This listing pays about $92,500 a year. Across 184 open customer success manager listings that state pay, the middle half runs $85,000 to $135,000 and the median is $120,500. That is inside the middle half of those listings, 23% below the median.
Listed pay is what employers advertise, not what people are paid.
Customer Success Manager salaries by state · Check your own pay
How AI is used in this kind of work
AI use among sales managers is little observed so far. Measured exposure for sales managers: 4% (little observed).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
About the job
The Customer Success Manager (CSM) at ISI serves as the customer relationship owner for a portfolio of managed services customers. This role is responsible for driving customer retention, renewal read