Documentation Administrator II - Commercial Credit Fulfillment
Bank of America
Phoenix, AZ · Posted November 6, 2026
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Bank of America has filed one layoff notice in the last twelve months, covering 170 workers, most recently March 2026. These are public filings with state labor departments, and an open role can sit alongside them. See the filings
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About the job
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description: This job is responsible for preparing and reviewing documentation in accordance with bank policies and procedures to facilitate closings with the client. Key responsibilities include working on routine to more complex documentation as assigned by the Market Leader or designee and interfacing working with company vendors, legal counsel, line partners, and clients to ensure world-class documentation accuracy. Job expectations include maintaining accuracy of documentation and system of record financial data, delivering documents in a timely manner, and eliminating controllable rework.
LOB Description: Global Credit Operations (GCO): Responsible for the fulfillment, servicing and protection of credit offerings for business banking, Global Wealth & Investment Management (GWIM), commercial and corporate clients as well as leasing and trade products.
Responsibilities:
Ensures that loan documentation and lien perfection meet bank policies and procedures and that work products are delivered in an accurately and timely manner
Reviews documentation, performs due diligence and collateral perfection, and monitors loan documentation for a specific market segment
Reviews documents for accuracy, timely delivery, and necessary research requirements to ensure documentation reflects the appropriate transactional information and elimination of controllable rework
Reviews the loan approval and loan documents prepared by counsel to ensure consistency and adherence to requirements
Designs a robust filing and organizational process to assist in completing primary financial booking and initial loan funding
Works closely with Client Managers, Credit and Portfolio Officers, Agency Management, internal and external legal counsel, and many internal operational support units to ensure seamless execution of transactions
Minimum Requirements:
Minimum 1 year of proven experience with preparing, review, and coordinate documentation for new and existing commercial credit facilities.
Minimum of 1 year of proven experience managing the end-to-end closing process, including due diligence requirements, documentation execution, funding readiness, and lien perfection activities.
Proven experience partnering with legal counsel, clients, relationship teams, credit partners, and third-party vendors to facilitate successful and timely closings.
Conduct and review collateral due diligence activities, including UCC searches, title reviews, insurance verification, and environmental assessments.
Skills:
Attention to Detail
Customer and Client Focus
Data Collection and Entry
Due Diligence
Prioritization
Adaptability
Business Acumen
Oral Communications
Written Communications
Research
Preferred Qualifications
Bachelor's degree or equivalent work experience.
Experience with commercial lending platforms such as LoanIQ, HotDocs, or Credit Center.
Commercial real estate lending experience.
Paralegal experience.
Knowledge of commercial credit operations and loan closing processes.
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Shift: 1st shift (United States of America)
Hours Per Week: 40