AVP Software Engineering Lead (L10)

Job Description:

Role Title: AVP Software Engineering Lead - L10

Company Overview: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by Ambition Box Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities for all to take up leadership roles

Organizational Overview:

This role sits within Synchrony’s Front-End Engineering organization, which builds and maintains the web applications that power digital experiences for over 60 million customers and hundreds of brand partners. Our teams are focused on delivering seamless, accessible, and high-performance user experiences at scale — from consumer-facing product interfaces to partner integration portals. As AI dissolves the traditional boundaries between front-end, back-end, and platform engineering, this organization is evolving beyond its front-end anchor. Engineers increasingly work fluidly across the full stack, leveraging AI-assisted development and agentic workflows to deliver end-to-end solutions. This Tech Lead will help drive that evolution within their team while keeping user experience excellence at the center of everything we build.

Role Summary/Purpose:

Billions of transactions—and you’ll touch all of them if you join our IT team as a Software Engineering Lead (10) . Imagine the sheer scale of what we impact every second of every day. Now imagine what you can do with that influence—this is where you can shape the future of payments.

As a Front-End Engineer, you’ll work hand in hand with our User Experience team to create eye popping, user-friendly, super intuitive online applications. You’ll participate in hack-a-thons, partner with universities on innovation events, work with our famed Stamford Innovation Station—you’ll bring us ideas about how to do things differently. You’ll be defining what Software Engineering means here—and how it can affect the entire industry.

It’s the ideal time to come aboard — we’re focused on the future as we continue to evolve as a company. With so many opportunities available, this is where you can make your mark and help define the FinTech industry.

Key Responsibilities:

Lead development teams through all phases of the Agile development life cycle.

Coach and mentor junior talent, including pair-programming and reviewing AI-generated code with engineering judgment.

Influence and collaborate with software developers, UX designers, product managers, application architects, and customer application experts to create amazing apps.

Champion responsible adoption of AI coding assistants (GitHub Copilot, Claude Code, Cursor) on the team—setting prompt patterns, distinguishing AI Skills (deterministic capabilities) from Agents (autonomous, multi-step workflows), and following Synchrony’s guidance for data handling, PII protection, IP compliance, and code provenance in regulated financial services contexts.

Develop UI features using modern web technologies

Writing reusable, testable and efficient code

Collaborate with UX design and backend teams to implement and maintain the features

Participate in code reviews, providing and receiving constructive feedback.

Provide 24x7 on-call support periodically throughout the year.

Work with third party vendors to develop software and/or integrate their software into our products

Required Skills/Knowledge:

Strong proficiency in TypeScript, JavaScript, React, Redux, CSS, and RTL or Cypress.

Hands-on experience using at least one AI coding assistant (GitHub Copilot, Claude Code, Cursor, or equivalent) as part of regular development workflow.

Familiarity with AI-native concepts—RAG patterns, vector databases, MCP (Model Context Protocol), and agent orchestration—and how they differ from traditional architecture.

Analyze production defects, troubleshoot systems, identify root cause, and implement fixes

Experience with unit testing frameworks, UI test cases in a Test-driven development (TDD) environment

Working Experience with Micro Frontend Architecture.

Working knowledge of implementing Accessibility (ADA) and Analytics requirements

Desired Skills/Knowledge:

Experience working on an agile development team

Experience with building React component libraries and dependency management tools like NPM

Experience with continuous integration environments like Jenkins

Live and breathe testing.

Advanced knowledge of application, data, and infrastructure architecture disciplines.

Extremely self-driven and can work autonomously.

A desire to be in the FinTech space.

Eligibility Criteria:

Bachelor’s degree and a minimum of 5 years in full stack development with a strong focus on JavaScript (ReactJS in particular) OR, in lieu of degree, High School Diploma/GED with 7 years of experience in the same.

Work Timings : 2:00 PM to 11:00 PM IST

(WORK TIMINGS:  This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details .)

For Internal Applicants :

Understand the criteria or mandatory skills required for the role, before applying

Inform your manager and HRM before applying for any role on Workday

Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)

Must not be any corrective action plan (First Formal/Final Formal)

L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.

L8+ Employees can apply

Level / Grade : 10

Job Family Group: Information Technology