Client Manager - Employee Banking and Investments

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description: This job is responsible for managing relationships of external Clients, developing new growth channels, and enhancing experiences. Key responsibilities include working with corporate clients, promoting Bank programs to employees to generate banking relationships, launching, and driving new employee banking programs to increase enrollments and deepen relationships, initiating and managing all new client onboarding, and program development and execution. Job expectations include partnering across the enterprise to improve the client experience, acquire new business and expand relationships.

Responsibilities:

Supports comprehensive plans for product development and deployment, including engaging in the creation of sales training programs and marketing materials to educate clients and internal teams on product capabilities

Maintains product financials, including managing the investment profile and profit and loss (P&L) activities, such as revenue and profit margins

Provides information on product trends to sales and marketing teams leveraging knowledge of product functionality, marketplace trends, and the competitive landscape

Assists with streamlining or enhancing product offerings to fit client's existing and future needs to support continued growth and operational excellence

Manages risk through implementing and monitoring effective controls in partnership with key support partners

Partners with internal stakeholders to obtain meaningful insights about markets, clients, and competitors in order to develop products that solve client needs and ensure high adoption rates

Required Qualifications:

Executive presence for both client facing and internal presentations

Manages priorities without sacrificing quality

Experience with external client facing relationships

Ability to develop, deepen and manage trusted relationships

Strong organizational and time management skills

Results-oriented with proven track record of establishing accountability

Proficient with Word, Excel, PowerPoint, WebEx

Desired Qualifications:

Bachelor's Degree

Skills:

Attention to Detail

Collaboration

Oral Communications

Product Marketing and Branding

Written Communications

Continuous Improvement

Critical Thinking

Market Analysis

Problem Solving

Process Management

Administrative Services

Business Analytics

Reporting

Research

Strategic Thinking

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift: 1st shift (United States of America)

Hours Per Week: 40