General Dynamics Ordnance and Tactical Systems (OTS) is a global leader in the design, engineering and production of munitions, energetics, weapons, armaments, and missile subsystems around the world. OTS empowers the U.S. military and its allies with an extensive range of overarching product segments applied across all levels of strategic and tactical operations, providing a cutting-edge advantage to our warfighters. Our Ethos of Honesty, Trust, Transparency, and Alignment, are the guiding principles that form the foundation of everything we do. Integrity is paramount, innovation fuels our passion, customer satisfaction is at the core of our mission, and collaboration is key to our success - fostering a culture of teamwork and mutual respect among employees, partners, and stakeholders. Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement, and work/life benefits that include career development and recognition programs. If who we are and what we do resonates with you, we invite you to join our high-performance team!

Job Summary Responsible for designing, developing and implementing ERP systems, and related training needs. Analyzes the current organization’s business processes and drives the design and implementation of the required ERP system configuration. Supports ongoing improvements to the ERP system and conducts training to maximize the usage of ERP system. Develops user training documentation and provides maintenance and support services

Impact of the Role

General Profile

Requires in-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines

Solves complex problems

Works independently, receives minimal guidance

May lead projects or project steps within a broader project or may have accountability for on-going activities or objectives

Acts as a resource for colleagues with less experience

Consistent exercise of discretion & judgment

Essential Functions

Analyzes business needs and processes to develop, design, troubleshoot and implement the organization's ERP applications and related training needs.

Coordinates with cross-functional teams to gather requirements by understanding workflow, goals, and processes.

Documents business requirements, functional specifications, and process maps to serve as a reference for the organization and assist with training documentation.

Analyzes ERP system performance and resolves any issues or vulnerabilities to improve the integrity, security, functionality or application of the system.

Designs, generates and monitors reports to ensure the reliability, security, and efficiency of ERP applications.

Develops user training documentation and maintains LMS courses and training aids.

Frequently travels on-site to train new employees and provides support on how to set up and manage the system and associated workflows.

Works on advanced, complex technical ERP projects requiring a high degree of technical knowledge

Required Qualifications

Required education and experience: Associate's Degree and 5-7 years' experience OR Equivalent Combination of Relevant Education &/or Experience

Critical professional related technical skills; computer skills: Proficient in Microsoft Office (Excel, Word, PowerPoint)

Preferred Qualifications

Preferred education and experience: Bachelor's Degree

Discipline/Major: IT or Business degree preferred

Knowledge, skills & abilities: Business Analytics. Business Requirement Gathering. ERP Management. ERP Systems. Functional Testing and Troubleshooting. General Data Analysis. Software Process Analysis. Process Documentation. Process Improvement. Process Mapping. Project Delivery. Requirements Analysis. Software Configuration. Software Requirements. Specification Solution Delivery. System Documentation. Data Mining.

Physical Requirements

Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.

Work primarily in a climate-controlled environment with minimal safety/health hazard potential.

Travel Requirements 25-50% travel likely.

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The above statements describe the general nature and level of work only. The statements do not represent an exhaustive list of required responsibilities and skills. Other duties may be added or this job description may be amended at any time. This job description does not alter an employee's at-will employment status or create an employment agreement or contract, implied or otherwise.