Lead Platform Engineer

Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of PharmaCord and Mercalis, Valeris™ revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications. Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients. The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana. To learn more about Valeris, please visit www.valeris.com.

In the role of Lead Platform Engineer, you will own the end-to-end architecture of the patient services platform, ensuring Salesforce Life Sciences Cloud, orchestration and workflow services, agentic automation, integration and data services, and the .NET/Azure ecosystem work together as a cohesive, secure, and scalable platform. You will define and maintain architectural boundaries, establish reusable patterns and standards, and make the preferred way of building the easiest way for teams to deliver. Partnering with engineers, business leaders, vendors, and delivery partners, you will drive platform adoption, accelerate program migrations, and ensure the platform's architectural vision remains consistent as it evolves through ongoing transformation and growth.

Key Responsibilities:

Own and evolve the reference architecture for the enterprise patient services platform, including Salesforce Life Sciences Cloud, orchestration, agentic services, integrations, data platforms, and .NET/Azure services

Define architectural boundaries and design principles governing data, workflow, business logic, user experience, automation, and system ownership across the platform

Establish and govern architecture standards, reusable patterns, and "golden paths" that enable consistent implementation and adoption across programs

Design and maintain a scalable multi-tenant, multi-program architecture that supports rapid onboarding through configuration and reusable capabilities rather than custom engineering

Serve as the architectural owner for Salesforce Life Sciences Cloud, including data and case models, security, environment strategy, extensibility, integrations, deployment architecture, and platform scalability

Ensure adherence to a shared patient and case model, preserving platform consistency and preventing program-specific architectural divergence

Define and govern integration architecture, including system ownership, canonical data contracts, event-driven patterns, and data synchronization strategies

Lead architecture for healthcare connectivity solutions, including payer, specialty pharmacy, claims, eligibility, clinical data exchange, e-prescribing, and hub integrations

Design and govern secure handling of regulated healthcare data, including access controls, encryption, auditability, data retention, and HIPAA/SOC 2 compliance requirements

Drive the architecture and scalability of agentic AI and automation capabilities, ensuring secure, reliable, observable, and compliant workflows that support production patient services

Establish evaluation, testing, and governance frameworks for AI-enabled solutions to ensure quality, reliability, and production readiness

Provide architectural leadership across the .NET and Azure ecosystem, including APIs, integrations, messaging, compute, data, identity, and observability services

Guide platform consolidation, modernization, and migration initiatives, balancing innovation with operational stability and long-term maintainability

Govern architecture delivered by third-party partners, reviewing solution designs and implementations to ensure alignment with platform standards and strategic objectives.

Define and monitor non-functional requirements, including availability, performance, resilience, recovery objectives, capacity planning, and cloud cost optimization

Review designs and code, mentor engineers, lead technical proofs of concept, and provide guidance on complex production and platform challenges

Produce and maintain clear architectural documentation, reference designs, and technical guidance that enable successful adoption and long-term platform sustainability

architecture, governor limits and scale, release and deployment architecture, managed packages and AppExchange, integration boundaries and the extensibility strategy

Utilize Valeris’ values as the driving force behind the team’s success

On time adherence to training deadlines for all corporate policies and procedures

Ensure all SOPs are followed with consistency

· Perform additional tasks or projects as assigned

Qualifications:

12+ years of experience in software engineering, including 5+ years serving as an Architect in complex, enterprise-scale environments

6+ years architecting enterprise Salesforce solutions, including ownership of large-scale data models and platform architecture

Proven experience owning and governing enterprise platform architectures comprised of multiple technology domains, with responsibility for defining capabilities, system boundaries, and long-term architectural direction

Deep Salesforce architecture expertise, including data modeling, security, custom development, platform scalability, environment strategy, and release management

Experience architecting Salesforce as a system of record within a broader enterprise platform ecosystem

Experience designing and governing multi-tenant or multi-program platforms using shared services and configurable solutions

Strong enterprise integration architecture experience, including APIs, event-driven patterns, canonical data models, and data synchronization strategies

Experience architecting secure, compliant platforms that manage regulated or sensitive data.

Working knowledge of .NET and Azure architecture, including the ability to review designs and define platform boundaries

Experience governing architecture in partner-led or outsourced delivery environments

Proficiency with AI-assisted development tools and applying them to improve engineering practices and delivery outcomes

Exceptional communication and stakeholder management skills, with the ability to influence both technical and executive audiences

Physical Demands & Work Environment

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Prefer candidates who can type at least 35 words per minute with 97% accuracy.

Although very minimal, flexibility to travel as needed is preferred.

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc.

Why Work for Valeris?

We’re committed to supporting the well-being and success of our team members. As part of our organization, full-time employees can expect:

Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs

Additional health support, including telehealth and Employee Assistance Program (EAP) services

Company match on Health Savings Account contributions

Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000

Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability

401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting

Paid Time Off (PTO) and Sick Leave to support work-life balance

Team members receive nine paid holidays plus two floating holidays

Opportunities for advancement in a company that supports personal and professional growth

A challenging, stimulating work environment that encourages new ideas

Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace

A mission-driven, inclusive culture where your work makes a meaningful impact

Any offer of employment is contingent upon the successful completion of a background check and, depending on the position, a drug screen in accordance with company standards. Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or activities associated with the position. Responsibilities and tasks may be modified at any time, with or without notice.

Our Commitment to Equal Opportunity

At Valeris, we don’t just accept difference – we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. Valeris is proud to be an equal opportunity employer.