Senior Internal Communications Manager

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.

About Us

Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.

Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.

Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.

As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.

During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.

About the Role

Fivetran is building data pipelines to power the modern data stack for thousands of companies.

We're looking for an amazing individual to join Fivetran's Employee Experience team as our Senior Lead, Employee Experience & Internal Communications. This role goes beyond writing great comms — you'll also help design how employees experience Fivetran day to day, from how we listen to them, to how we recognize them, to how we bring them together as a community. You'll craft compelling communications for employees around the world, build the frameworks that connect employees to one another and to our priorities, and design programs that make people feel heard, valued, and energized — all in service of our company mission.

You'll be hands-on: writing stellar communications, designing employee listening mechanisms, building recognition programs, and running culture and community initiatives. You'll also zoom out — building frameworks and cadences that scale, and using data (surveys, engagement metrics, attendance, participation) to tell a story about how the organization is doing and what to do next.

Technologies You’ll Use

Google Suite, Notion

What You’ll Do

Internal Communications Own the internal communications strategy, calendar, and multi-channel distribution framework, spanning both the People and COO organizations

Write and edit clear, engaging content for internal audiences across our internal wiki and other channels

Craft consistent messaging on company updates, initiatives, and achievements

Support leadership on change and reorg communications, ensuring transparency and buy-in

Manage and optimize internal communication channels (email, intranet, Slack, and other digital platforms)

Develop and maintain a crisis communications plan for unexpected events affecting the company and its employees

Employee Listening Design and run an employee listening framework across employee groups (e.g., ERGs) and around key moments (e.g., reorgs), at a minimum quarterly cadence

Establish feedback mechanisms to gauge the effectiveness of communications and programs, and translate what you hear into action

Recognition Build and document a company-wide recognition framework, pilot it with an initial team, and iterate based on results

Integrate recognition into everyday tools and processes (e.g., Slack, Workday) and align it with company values

Culture Identify and help launch culture initiatives grounded in our top company values

Track and report on awareness and adoption (e.g., through the annual company survey)

Events & Community Design a connection framework for events and community programming, including remote/distributed hubs

Plan and deliver company events (holiday, community, and milestone moments) with clear attendance and satisfaction goals

Data & Storytelling Analyze and present data (survey results, attendance, engagement, participation) accurately and use it to tell a clear story that drives decisions

Skills We’re Looking For

6+ years of experience across internal communications and employee experience/engagement, with excellent, clear, simple writing

Demonstrated experience designing employee listening, feedback, or survey programs

Experience building or running employee recognition programs

Experience planning and executing company-wide events or community programming, including for distributed/remote teams

Strong ability to analyze and present data accurately, and use it to tell a story

Ability to prioritize effectively and lead and execute independently as a senior individual contributor

Experience working cross-collaboratively with employees and executives at all levels

Fluent in best practices across internal communication channels

Understanding of how communications, recognition, culture, and leadership intersect

Experience driving behavior change through communications and program design

Excellent written and verbal communication skills

Bonus Skills​

Previous experience in founder-led startup organizations

Experience with Notion

Fluency with AI tool

#LI-SR1 #LI-Remote

The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.

Pay Range $140,054 — $175,067.50 USD

Perks and Benefits</strong