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Senior Operations Technology Field Services Analyst

Mosaic

Listing collected from Mosaic's career site. NextChapter is independent of Mosaic.

Tampa, FL · Posted September 28, 2026

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Mosaic has filed 2 layoff notices in the last twelve months, covering 405 workers, most recently October 2026. These are public filings with state labor departments, and an open role can sit alongside them. See the filings

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About the job

The Mosaic Company (NYSE: MOS) is the world’s leading integrated producer of concentrated phosphate and potash—two of the three most important nutrients in agriculture. We employ more than 13,000 people in six countries to serve farmers all over the world. Our Headquarters is in Lithia, Florida with operations throughout North America (U.S./Canada) and South America.

At Mosaic We Help the World Grow the Food it Needs - Apply today and join our team!

The Senior Operations Technology Field Services Analyst is responsible for overseeing the health, operability, and continuous improvement of global operations camera systems and Industrial Control System (ICS) infrastructure. This role involves coordinating internal and external resources dedicated to maintaining and optimizing camera, network, and ICS-connected systems to ensure secure, reliable, and efficient operations across the organization. The position requires a strong understanding of OT/ICS environments and the ability to effectively collaborate with technical stakeholders on industrial networking, system integration, and operational technology initiatives

What you will do:

Monitor overall security and operations camera system health.

Lead installation, maintenance, and repair of security and operations camera systems business wide, including configuration of cameras on both the ICS and Corporate networks

Manage vendor relationships to ensure timely procurement and delivery of camera system components and services.

Develop and implement standard operating procedures for the proactive maintenance of camera systems to minimize downtime and ensure high availability.

Oversee the documentation and record-keeping of camera system configurations, maintenance schedules, and incident reports.

Collaborate across IT, OT, Physical Security, Cybersecurity, and Operations departments to align camera system operations with organizational security policies

Provide technical guidance on camera system technology advancements, integration opportunities, system audits, operational inefficiencies, and cybersecurity vulnerabilities

Facilitate video-based AI initiatives by bridging technical and non-technical teams to support plant automation objectives and operational efficiency

Develop and manage the budget for camera system operations, including forecasting and cost control measures.

Train and mentor team members on technical skills and best practices related to camera system management.

Provide technical consult to Cybersecurity for management of camera and physical security systems

Progress health and maturity of camera fleet and video management systems (VMS), including VMS troubleshooting and configuration

Support both daily operations and project efforts

Implement camera governance processes, including policy, procedure and program development

Other job duties as assigned.

What you will need:

High School Diploma/GED with 7+ years of working with information technologies, security systems, or camera systems required.

Associate’s degree required with 5+ years working with information technologies, security systems, or camera systems OR Bachelor's degree and 3+ years working with information technologies, security systems, or camera systems preferred.

Microsoft Office Suite experience

LAN Networking experience is required.

Network and/or ICS Security Certification is preferred

Willing to travel

Valid driver's license

Experience in vendor management and procurement processes.

Familiarity with ERP systems

Experience leading vendors through project lifecycles

Familiarity with IT and security policies, standards, and best practices

Proven experience in managing security and operations camera systems in a global enterprise environment.

Ability to troubleshoot complex technical issues and provide effective solutions.

Knowledge of current camera system technologies and trends

Ability to adjust priorities and direction in response to changing business and organizational needs

Strong communication and public speaking skills, with the ability to drive stakeholders' alignment

Strong stakeholder management skills, with the ability to work across facilities and centralized corporate teams

Excellent communication and interpersonal skills for effective collaboration across departments.

Strong leadership skills with the ability to manage and motivate a technical team.

Benefits Offered by Mosaic:

Medical, Dental, Vision insurance

Paid vacation and sick time

Tuition Reimbursement

401k company matching

Optional HSA plan with company match

9/80 schedule

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