Account Manager Wencor Singapore Office
Heico
Peachtree City, GA · Posted November 10, 2026
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About the job
**This position is located in Singapore**
Overview of the Position
The Account Manager maintains existing business and identifies opportunities for growth with new or existing product lines
Essential Duties and Responsibilities:
Establish and maintain good customer relations and ensure customers receive prompt, world-class service.
Contact customers to follow up, promote products and review missed sales opportunities and provide quote responses; emphasize product features based on analysis of customer's needs.
Research products and maintain fundamental understanding of their technical use; provide technical information to customers and be knowledgeable to support complex service offerings
Obtain competitive information and intelligence at responsible accounts.
Obtain new PMA development applications and understand Wencor core competencies.
Continually follow up on New PMA part approvals and promote to applicable customer
Maintain customer profiles and specific customer database information (Retention/Quote Follow-up/Salesforce)
Maintain regular contact with Regional Account Director when senior level visits are required.
Coordinate with other departments within the organization to achieve sales targets
Participate in training, including new hire training
Help with collections as needed.
Review and maintain long term contract agreements
Understand contracts and pursue both Purchasing and Development.
Assist in writing contracts and help with input
Additional responsibilities as assigned by management
Other Knowledge, Skills, and Abilities:
Must be fluent with MS Office (Word, Excel and PowerPoint) and be familiar with reports and ability to manipulate data sets using Filters, Vlookup, Pivot Tables, and other Excel functions.
Excellent customer service skills.
Ability to manage multiple tasks, prioritize and work in a team environment.
Attention to detail and ability to perform under pressure are critical skills.
Previous sales and customer service experience required.