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Distribution Center Operations Supervisor

J.Crew

Lynchburg, VA · Posted August 26, 2026

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Skills this job asks for

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  • Excel
  • Supply chain
  • Workday
  • WMS

About the job

Distribution Center Operations Supervisor (Lynchburg, VA)

As a people-centric organization, we attribute the success of our Distribution Centers to the individuals who come to work each day. We foster a diverse supply chain team where your work will meaningfully impact the wellbeing and productivity of our entire squad. We believe that problems are best solved when backgrounds are mixed, perspectives are shifted, and boundaries are pushed. So—wherever you’re from—come join our crew!

Overview:

Provide motivational leadership and facilitate change. Guides the coaching and development of our hourly associates. Supports, advises, and facilitates resolution of associate concerns and issues.

Responsibilities:

Monitor staff levels to ensure flow of merchandise through the department to meet deadlines

Ensure flow of merchandise within department to maximize throughput and productivity

Coordinate the daily processing of department under his/her direct report

Monitor budget and payroll information of departments (Earned/Burned report)

Identify, coach, train and promote associate with supervisor potential

Evaluate and discuss each direct reports job performance using objectives set at mid-year and year-end review

Provide timely and accurate feedback to direct reports

Maintain associate records (time statements, PA’s, PTO and attendance tracking, etc.)

Keep open lines of communication to associates

Contribute cost saving ideas on a continuous basis

Other duties and responsibilities as required by Manager/Director

Qualifications:

A two-year or four-year College Degree in management, business administration or related study, or two to five years of related field experience

Must have prior supervisory experience in a Distribution Center environment

Prior experience with the implementation of a new WMS preferred

Knowledge of Distribution operations (material handling equipment) and merchandise flow

Strong leadership abilities

Good communication skills both verbally and written including the ability to communicate with all levels of management

Strong interpersonal skills

Strong coaching and administrative skills

Strong mathematical and analytical skills

Ability to prioritize work based on delivery schedule

Must be proficient in Microsoft Office (Word, Excel, and Access) WMS, and Workday or some other payroll/HR system

Physical Requirements:

Lift, carry, push, pull, reach, grasp, bend, stoop and climb for up to 10 hours at a time

Climb stairs

Stand for duration of work shift and walk/move continuously

Work around moving machinery/equipment

Adjust to climate changes; hot and cold extremes may occur in warehouse

Perform frequent/reoccurring movement (folding, hanging clothing, wrapping, packing, closing, ticketing, etc.)

Lift up to 50 pounds several times per day; weight requirements may vary within work areas; perform overhead lifting as necessary

Work comfortably on open platform/loft areas that are elevated to a second or third story level

We are committed to affirmatively providing equal opportunity to all associates and qualified applicants without regard to race, color, ancestry, national origin, religion, sex, marital status, age, sexual orientation, gender identity or expression, legally protected physical or mental disability or any other basis protected under applicable law.

One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.