Operations Consultant - Sanctions Screening Center of Excellence

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Line of Business Specific Description: About Sanctions Screening Center of Excellence: The Center of Excellence for economic sanctions monitoring is part of Global Payment Operations (GPO). GPO is the central hub for Bank of America in playing a monumental and mission critical role in establishing, servicing, supporting and monitoring two of the most widely used electronic payment processing vehicles – Wire and ACH – in the financial services arena worldwide. GPO is also accountable for the SSCoE (Sanctions Screening Center of Excellence) that reviews all of Bank of America’s customers and transactions to ensure compliance with Bank of America’s Economic Sanctions Program. SSCoE serves BAML’s eight lines of business, delivering global, regional and local capabilities through secure, fast and reliable technology, and people with the knowledge and experience to deliver timely and accurate review of all sanctions alerts across all products of Bank of America. Team also has the responsibility to provide support to client facing teams and clients where needed to educate on compliance program, drive better quality of data defining the customer and their day-to-day banking transactions.

Job Description: This job is responsible for the day-to-day resolution of complex problems and the research and execution of complex transactions for a single site/business unit or smaller business unit(s). Key responsibilities include strategically advising upon the design, development, and implementation of products, systems, and services using discretion within the project management methodologies.

Responsibilities:

Perform sanctions reviews on a variety of different Transactions and/or Relationships

Ensure compliance with regulators such as OFAC (Office of Foreign Assets Control)

Monitor queue volumes and priorities

Communicate with different Lines of Business to retrieve information or advise of adverse decisions

Advises on the design, development, and implementation of complex products, systems, and services in an operations environment using discretionary judgment

Advises on projects and directs activities of a team related to special initiatives

Advises as a technical expert in assigned area, providing an understanding of the business unit's operations processes and implications on other groups within the operations function

Consults on present-state, develops alternative future-state approaches, and facilitates implementations by creating a clear and coherent approach to guide effective program/initiative setup, execution, and control

Identifies and recommends responsibilities and accountabilities for key programs/projects

Required Qualifications:

2+ year experience in Operations or Compliance; Economic Sanctions experience highly desired

Experience & Knowledge of economic sanctions program requirements and disposition of sanctions alerts or extensive background with WTX and/or ACH experience

Experience in client due diligence and KYC

Highly organized individual - Demonstrates a bias for action and a commitment to achieving sustainable results. Makes timely and fact based decisions

Analytical and detail oriented.

Ability to work under pressure, meet deadlines and navigate change

Ability to work independently, as well as, within a team.

Strong risk framework and approach.

Ability to prioritize, use own initiative and be flexible

Good oral and written communications skills.

PC proficiency and excellent Keyboarding/Typing skills.

Schedule: Saturday - Wednesday

Ability to work additional hours outside of the standard work schedule as business needs dictate.

Desired Qualifications:

Experience in Global Banking & Markets business process

Knowledge of Excel, Word, Outlook

Team player attitude, enthusiasm and commitment

Monitor work flow and team progress, provide feedback to manager/team

Monitor escalations received from Lines of business and response in timely manner

Coordinate with other sites/regions to ensure daily SSCOE goals are met

Provide training to new hires and up skill training to existing associates

Ensure existing training is updated appropriate to adjust for changes in environment over time

Skills:

Customer and Client Focus

Problem Solving

Risk Management

Adaptability

Attention to Detail

Collaboration

Critical Thinking

Issue Management

Analytical Thinking

Decision Making

Oral Communications

Presentation Skills

Shift: 1st shift (United States of America)

Hours Per Week: 40

Pay Transparency details

US - VA - Richmond - 8001 VILLA PARK DR - VILLA PARK OPS CENTER BLDG C (VA2100)

Pay and benefits information

Pay range

$59,700.00 - $96,300.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.