Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.

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About the job

The group you’ll be a part of

The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.

The impact you’ll make

The Marketing Manager within Services product line will drive activities as related to Equipment intelligence™ - developing a global product roadmap, managing customer communication, and partner engagements. The role is highly cross-functional, focused on interacting with global product groups, product management, regional account teams, corporate development and other supporting business functions within Lam.

What you’ll do

Own Equipment Intelligence product marketing within the Services product portfolio, focusing on how such capabilities enhance service delivery, equipment performance, productivity, and customer value

Define positioning, value propositions, and messaging that translate complex equipment intelligence, analytics, automation, and AI capabilities into differentiated service value

Identify and prioritize market opportunities by engaging with customers and field teams to understand service challenges, unmet needs, use cases, adoption barriers, and emerging technology trends

Partner across Product Management, Engineering, Field Service, and Sales to translate market needs into Equipment intelligence capability priorities, business cases, investment recommendations, and go-to-market plans.

Drive market readiness and Equipment Intelligence adoption through customer and executive communications, field enablement, training, launch materials, and compelling use-case and value stories.

Who we’re looking for

Bachelor’s Degree with 8 years of related experience, or master’s degree with 6 years of experience within semiconductor or advanced manufacturing industries

Prior experience with thin-film deposition, etch, or similar technologies and a working understanding of plasma physics

Combination of an engineering & a product development focused educational background or work experience

Effective communicator and a problem solver with a reputation for getting things done

Effective at articulating complex, technical subject matter into a big picture

Our commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time. #LI-LE1

Salary

CA San Francisco Bay Area Salary Range for this position: $137,000.00 - $287,000.00.

The above salary range for this position is relevant to applicants that reside or work onsite in the California, San Francisco Bay Area only. Salary offers will depend on factors that include the location you work from, your level, education, training, specific skills, years of experience and comparison to other employees already in this role. Actual salary may vary from salary offered due to numerous factors including but not limited to unpaid time off, unpaid leave, company mandated shutdown, and other relevant factors.

Our Perks and Benefits

At Lam, our people make amazing things possible. That’s why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.