Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours

• Best-in-class well-being programs

• Annual, no-cost health assessment program Blueprint for Wellness®

• healthyMINDS mental health program

• Vacation and Health/Flex Time

• 6 Holidays plus 1 "MyDay" off

• FinFit financial coaching and services

• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service

• Employee stock purchase plan

• Life and disability insurance, plus buy-up option

• Flexible Spending Accounts

• Annual incentive plans

• Matching gifts program

• Education assistance through MyQuest for Education

• Career advancement opportunities

• and so much more!

Coordinate all contract preparation activities related to the Contract Administration Centers of Excellence component of the contracting process from opportunity identification through contract execution and reporting, utilizing Salesforce.com, Apttus and DocuSign web-based applications to assist with those efforts. Drive system and process compliance, controls and standardization for high-volume and high-risk customers to include: Health Plans, Integrated/Independent Physician Associations, Nationwide Accounts, Health Systems, Accountable Care Organizations, and other laboratories, managing profitable and meaningful changes in the company. Manage system development activities for applications that support the contracting process. Work cross-functionally with Legal, Finance, Commercial Technology, Clinical Franchises, and regional commercial representatives to develop, implement and drive contract administration compliance and standardization.

Develop and implement strategy and criteria for Apttus and DocuSign implementation in Corporate and Regional applications

Manage all contract administration activities within the Apttus Contract Lifecycle management system, DocuSign eSignature system and other partnered applications

Manage and complete Payer Insurance Provider Lists providing detail of participating and non-participating payers on the company’s website

Manage and complete Payer regulatory documents, such as Attestations and Credentialing applications, engaging with Legal, Compliance and Corporate Security through the completion of the documents

Train internal customers and business partners on processes and procedures tied to established Contracting Processes

Develop and maintain reporting on key performance indicators (KPI) to monitor contract performance

Create and distribute reporting regarding Quest Diagnostics laboratory performance, footprint and access through use of consolidated laboratory scorecards, facilities database and geo-mapping software (GeoAccess & Map Point) to both internal and external customers

Participate in scheduled audits and provide requested deliverables that support contract system and process compliance in accordance with company standards

Create and update SOPs and playbooks to ensure that processes are aligned with the Centers of Excellence key business objectives

Work cross-functionally with Commercial Leadership, Legal, Health Plans Sales team, Franchises, Regions, Esoteric laboratories and other internal resources to drive Contract Administration Centers of Excellence

Other duties as assigned

Basic Purpose:

Coordinate all contract preparation activities related to the Commercial Contracting Centers of Excellence component of the contracting process from receipt of a contract request through contract execution, utilizing SalesForce.com, Apttus/Conga, and eSignature web-based applications to assist with those efforts. Drive system and contracting process compliance, controls, and standardization for a variety of agreement and customer types to include health care providers, hospitals/health systems, vendors, and clinical reference laboratories, to support regional/esoteric business units, enterprise accounts, and select franchise arrangements. Manage system development activities for applications that support the contracting process. Work cross-functionally with Legal, Finance, Commercial Technology, Clinical Franchises, and regional commercial representatives to develop, implement and drive contract process compliance and standardization.

Duties and Responsibilities:

Process and manage contract requests through the approval process, agreement drafting and negotiation process, and follow through to agreement execution and post-execution notification processes.

Oversee complex and/or nuanced agreements that require additional support and oversight due to complexities or strategic engagement.

Complete contract terms and conditions reviews for request for proposals (RPFs) in partnership with the RFP Response Team.

Develop and implement strategy, process improvements, and criteria for system applications utilized within the Commercial Contracting Team (i.e., Apttus/Conga, SFDC, SmartSheet, SharePoint, eSignature tools)

Assist with system administration activities within the contracting related systems and other partnered applications

Support and assist the Contract Extended Support Team’s inquiries and training

Assist with administration of the Quality Control (QC) process

Partner with Sr. Manager Commercial Contracting to facilitate and host training internal customers and business partners on the Commercial Contracting processes and procedures

Create and distribute reporting to internal stakeholders regarding Commercial Contracting activity or ad hoc reports as assigned

Participate in scheduled audits and provide requested deliverables that support contract system and process compliance in accordance with company standards

Create and update SOPs and playbooks to ensure that processes are aligned with the Centers of Excellence key business objectives.

Work cross-functionally with Commercial Leadership, Legal, Franchises, Regions, Esoteric laboratories, and other internal resources to drive Commercial Contracting Centers of Excellence

Other duties as assigned

Required Work Experience:

7 + years experience and a comprehensive understanding of functional departments within a Laboratory-based organization to include but not limited to: Sales, Legal, Compliance, Billing, Lab Operations, Marketing

4 + years’ experience with managing a contracting process/function

5 + years’ experience in CRM and Contract Lifecycle Management software/applications, particularly Salesforce.com and Apttus cloud-based software

Physical and Mental Requirements:

Ability to sit or stand for long periods of time

Skills:

Strong written & verbal communication

Planning and organization

Able to perform in a fast paced environment

Lominger’s Competencies: Business Acumen

Approachability

Customer Focus

Self- Development

Organizational Savvy

Learning on the Fly

Problem Solving

Dealing with Ambiguity

Drive for Results

Education

Bachelor’s Degree (Required)

High School Diploma or Equivalent (Required)