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Sr. Software Engineer, Customer Systems

Apple

Listing collected from Apple's career site. NextChapter is independent of Apple.

Austin, TX · Posted November 5, 2026

Just laid off? Start here: a plan for the first weeks

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More in Texas job market · Sr. Software Engineer jobs in Texas (17) · All Sr. Software Engineer jobs (176) · Technology & Software · Engineering jobs

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Apple has filed 4 layoff notices in the last twelve months, covering 225 workers, most recently August 2026. These are public filings with state labor departments, and an open role can sit alongside them. See the filings

About the job

Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple’s Information Systems and Technology (IS&T) organization.

IS&T is the engine behind everything Apple does for customers and for the people who build for them. It’s Apple’s central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IS&T makes the impossible feel effortless.

Customer Systems is part of IS&T and drives the technology behind Apple's customer support experience — from contact center operations to the software powering the iconic Genius Bar. The team also builds and operates AppleCare's online support platform, which handles 6 billion visits per year, delivering seamless, high-quality support to Apple customers around the globe.