Quality Manager

Come Join Us!

From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here .

Start your journey with OBE and help us build the future.

What You’ll Get to Do

The Quality Manager oversees our quality program, ensuring that product, manufacturing testing, & reporting meet external industry & safety standards.

Responsibilities

Maintain quality reports across departments

Drive external quality improvement initiatives

Participate in meetings for the development & implementation of RPN activities

Play a key role in the Credit & Replacement (C&R) process, maintain product testing compliance (IGCC), & support resolution of external customer concerns

Participate in layered audits for process verification, gauge verification, error-proofing, & related activities

Serve as a liaison for external customer issues, working toward resolution of quality concerns to minimize liability

Serve as a liaison between glass associations & third-party certification programs

Investigate significant quality matters (high dollar value, complex or multi-supplier issues) toward customer resolution

Contribute to specialty projects aligned with corporate initiatives

Understand customer expectations & needs, outline quality standards, & develop quality control processes

Implement methods to inspect, test, & evaluate products & production equipment

Ensure products meet quality standards

Prepare reports by collecting, analyzing, & summarizing data

Train & coach production team members in production practices & quality assessment

Track products through the manufacturing process to verify accuracy at every stage

Perform final product inspections to confirm alignment with industry, company, & customer standards

Troubleshoot & problem-solve product quality issues

Support the implementation & sustainability of the Quality Management System within our Operational Excellence (OpEx) framework

What We Are Looking For

We know confidence gaps and imposter syndrome can hold great candidates back, if you meet most, but not all, of the qualifications below, we still want to hear from you.

Minimum of 3 years experience in quality management or continuous improvement

Comfort working with Windows-based software

Strong verbal & written communication skills, with the ability to engage professionally with people at all levels of the organization & with external contacts

Ability to stay focused under pressure, meet deadlines, & manage multiple priorities with flexibility

CQE certification is a plus, not a requirement

Position Pay Range $75,000 — $95,000 USD

What OBE Offers You

Benefits that benefit you – industry competitive benefits at the lowest cost to the employee

Work-life balance – PTO and holidays, including floating holidays you can choose

Compensation that rewards your hard work – A pay-for-performance culture with potential for annual raises and bonuses

Training – We will equip you with the knowledge and skills you need to succeed

OBE Privacy Policy

OBE will not discharge or discriminate against employees or applicants for discussing, disclosing, or inquiring about their own or others' pay.