Our Internal Audit Group is a worldwide function with 400+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.

We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.

About the Role:

Our Internal Audit Group is seeking a Senior Auditor – Enterprise Projects in a hybrid role located in the Phoenix or New York office to help advance and expand audit coverage across enterprise projects and change management. The IAG Projects Senior Auditor will support audits across the full lifecycle, including planning, walkthroughs, control evaluation, testing, documenting findings, and validating Management Action Plans. The ideal candidate will have strong problem-solving and analytical skills, excellent attention to detail, and the ability to communicate effectively and build strong relationships across teams.

Participate as a key team member on audit projects, independently owning audit tasks such as documenting processes under review, developing workpapers, and executing audit tests in accordance with policies and procedures

Assist Senior Managers / Managers in the execution of assigned audit tasks in line with American Express' Internal Audit procedures, internal policies and standards, and regulatory expectations throughout the audit lifecycle with guidance; maintain audit proficiency through ongoing professional development, including data analytics literacy skills, technology, and banking best practices

Review prior audit results and relevant business monitoring materials to support Audit Planning activities; executes and actively participates in walkthroughs by asking thoughtful questions, leveraging effective challenge and critical thinking

Execute audit tests (e.g., process, governance, oversight testing) and clearly document test results in accordance with internal policies and procedures to evaluate the control design and effectiveness; draft work papers, demonstrating the ability to use automated work papers and other department and company tools

Identify and escalate issues as appropriate throughout testing and audit execution; draft audit issue documentation

Develop an understanding of American Express' business model, products, services, and organizational units

Document and evaluate audit observations and findings; support routine client status meetings, audit request, and other administrative tasks

Understand how corrective actions / Management Action Plans (MAPs) are impactful and sustainable; execute validation of MAPs

Communicate task status, roadblocks, challenges, and potential solutions to Senior Managers/Managers and leadership as appropriate

Demonstrate ability to work proactively and take initiative on next steps

Provide guidance to staff auditors and review and provide feedback on work as appropriate

Understand how to draft test steps, audit findings, and the audit report and drafts as needed with guidance

Minimum Qualifications:

3+ years of audit experience

Prior experience working at a Big Four / G-SIB

Demonstrates strong written and verbal communication skills to deliver deliverables with quality

Works independently, within the team and across various teams in a fast-paced environment to drive business results, employing creative thinking, and the ability to work on competing priorities

Learns how to break-down problems into components, and solve using data analysis, process, risk control knowledge, and experience to drive risk-based conclusions and decisions

Develops knowledge and experience in applying control theory and professional auditing practices throughout the audit lifecycle

Develops understanding of regulations, regulatory risks, accounting, and financial industry best practices, including technology and data implications

Preferred Qualifications:

Experience with data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), information systems / technology, and scorecards / dashboards, etc

Interest in working with data, interpreting results, analytic best practices and experience with data analytics tools and data visualization

Experience auditing large-scale enterprise projects, transformation initiatives, and change management programs

Strong understanding of project and change management governance, including planning, risk and issue management, implementation readiness, stakeholder impact, and adoption

Familiarity with project and change management methodologies such as PMBOK, Agile, SAFe, or similar frameworks

Project or change management certification such as PMP, CAPM, SAFe, or equivalent

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.