SBA Regional Credit Officer - SBA (Remote)
First-Citizens Bank & Trust Company
Remote · Raleigh, NC · Posted November 9, 2026
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How AI is used in this kind of work
Among credit analysts, AI is already used for some of the tasks. Measured exposure for credit analysts: 17% (some).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
About the job
Overview
This is a remote role that may be hired in several markets across the East Coast.
This position reviews and decisions loans for the Small Business Administration (“SBA”) function of the Bank. Approves or declines loans after reviewing, and submits to the appropriate party for further action after initial decisioning. Ensures loan approvals are in compliance with credit policies, procedures, SBA SOP and organizational philosophy. Assists in mitigating loss, delinquency, and overall risk for an assigned credit portfolio. Provides guidance and mentorship to less experienced credit approval associates within the work group.
Responsibilities & Qualifications
Duties & Responsibilities: Loan Review - Analyses, negotiates, and declines or approves SBA loans and servicing plans. Assesses credit risks and establishes appropriate grades. Ensures loan decisions are consistent, objective, and compliant while meeting Bank and customer needs. Communicates credit decisions to all involved parties and recommends further action. Credit Expertise - Maintains current knowledge market and industry trends that affect the extension of credit, and communicates changes to lending personnel. Advises credit approval associates within the assigned region on analyzing, negotiating, strategizing, and underwriting credits. Serves as the primary contact to associates through knowledge of the SBA loan decision process. Relationship Development - Establishes and maintains working relationships with management, associates, and business units to ensure that commercial lending objectives are effectively communicated and carried out. Represent the SBA department on various committees. Participates in various civic and trade groups to network for the Bank’s benefit. Business Support - Identifies training needs, process improvements, and skill deficiencies among line units. Recommends departmental policies and procedures to address identified issues.
Position Specific Skills: Knowledge of financial principles and concepts
Qualifications: Minimum Required Education and Experience: Bachelor's Degree and 6 years' experience OR High School Diploma or GED/Equivalent and 10 years' experience in SBA credit analysis, lending, or underwriting and credit approval.
Additional Information
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits .
This job posting is expected to remain active for 7 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.
The base pay for this position is generally between $105,000 to $140,000 . Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.
Duties & Responsibilities: Loan Review - Analyses, negotiates, and declines or approves SBA loans and servicing plans. Assesses credit risks and establishes appropriate grades. Ensures loan decisions are consistent, objective, and compliant while meeting Bank and customer needs. Communicates credit decisions to all involved parties and recommends further action. Credit Expertise - Maintains current knowledge market and industry trends that affect the extension of credit, and communicates changes to lending personnel. Advises credit approval associates within the assigned region on analyzing, negotiating, strategizing, and underwriting credits. Serves as the primary contact to associates through knowledge of the SBA loan decision process. Relationship Development - Establishes and maintains working relationships with management, associates, and business units to ensure that commercial lending objectives are effectively communicated and carried out. Represent the SBA department on various committees. Participates in various civic and trade groups to network for the Bank’s benefit. Business Support - Identifies training needs, process improvements, and skill deficiencies among line units. Recommends departmental policies and procedures to address identified issues.
Position Specific Skills: Knowledge of financial principles and concepts
Qualifications: Minimum Required Education and Experience: Bachelor's Degree and 6 years' experience OR High School Diploma or GED/Equivalent and 10 years' experience in SBA credit analysis, lending, or underwriting and credit approval.
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits .
This job posting is expected to remain active for 7 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.
The base pay for this position is generally between $105,000 to $140,000 . Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.