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About the job

This job is responsible for owning all aspects of WellSky solution life cycles from inception to delivery. The scope of this job includes executing WellSky's solution strategy in order to deliver best-in-class solutions to clients.

The Solution Manager will help shape the direction of WellSky Resource Manager, the product that supports scheduling and workforce management across care settings. The Resource Manager team oversees capabilities that help schedulers coordinate visits, match clinicians to patient needs, and manage changes throughout the day. In this role, you’ll partner with clients and cross-functional teams to identify workflow needs, prioritize improvements, and deliver solutions that help care teams manage staffing and keep patient visits on track.

We invite you to apply today and join us in shaping the future of healthcare!

Key Responsibilities:

Validate and specify market requirements by conducting market research supported by visits to clients and non-clients and collaboration with internal stakeholders.

Partner with implementation and client success teams to support rollout and adoption, using client feedback and product usage data to identify workflow gaps and measure the impact of enhancements.

Participate in the development of the solution roadmap and create initiatives and Epics to make roadmap executable.

Translate client requests and market feedback into a design and requirements across a functional domain.

Collaborate with engineering delivery manager by leading conversations to ensure team approach to product development.

Set priorities for development efforts in a domain based on alignment with business goals, strategic direction, voice of the client, timelines, and client commitments.

Assist with planning and execution of go-to market plans.

Serve as cross-functional expert regarding regulatory and accrediting guidelines, healthcare, and market opportunities.

Leverage AI tools and platforms as an integral part of daily responsibilities to enhance decision-making, streamline workflows, and drive data-informed outcomes.

Perform other job duties as assigned.

Required Qualifications:

Bachelor’s degree or equivalent work experience.

4-6 years of relevant work experience.

Preferred Qualifications:

Minimum of 3 years of experience in Product Analyst or related role.

Job Expectations:

Willing to travel up to 20% based on business needs.

Willing to work additional or irregular hours as needed.

Must work in accordance with applicable security policies and procedures to safeguard company and client information.

Must be able to sit and view a computer screen for extended periods of time.

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WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.

Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:

Excellent medical with Rx, dental, and vision benefits

Mental Health support through EAP

Generous paid time off, plus 13 paid holidays

100% vested 401(K) retirement plans

Educational assistance up to $2500 per year

WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.

Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.

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