IT Project Manager

Responsibilities

We are seeking two IT Project Managers to join our growing team and drive the delivery of application development and technology projects/products. Reporting to the Project Management Office (PMO), these individuals will turn business priorities into results by taking initiative, creating momentum, securing decisions, removing obstacles, and holding stakeholders accountable for commitments.

Success in these roles means moving work forward. You will challenge assumptions, resolve competing priorities, and develop practical options when delivery is at risk. Strong planning and communication support this work; measurable business outcomes define success.

You will also use approved artificial intelligence (AI) tools and automation to simplify project administration and improve PMO processes and procedures, creating more capacity for problem-solving, stakeholder engagement, and delivery execution.

The Project Manager and Technical Delivery Manager work together as execution partners with clear, complementary responsibilities:

The Technical Delivery Manager owns engineering execution , including technical delivery planning and coordination of engineering work

The Project Manager drives the organization around engineering , aligning business stakeholders, vendors, decisions, cross-team dependencies, resources, and business readiness

Together, they drive the outcome , maintaining a shared view of delivery priorities, risks, tradeoffs, and commitments

Drive Outcomes and Accountability

Lead medium- to high-complexity technology projects from initiation through implementation and business acceptance, with clear ownership of commitments and measurable success criteria

Translate business objectives into actionable delivery plans with defined outcomes, accountable owners, and realistic timelines

Proactively secure decisions by identifying decision-makers, presenting options and tradeoffs, recommending a path forward, and following through to resolution

Resolve dependencies by coordinating across teams, challenging unnecessary sequencing, and negotiating commitments that enable progress

Identify delivery obstacles early and take action to remove them. Escalate issues with clear options, recommendations, and specific requests for support.

Develop and execute recovery options when delivery is at risk, working with the Technical Delivery Manager and business stakeholders to assess scope, timing, resource, and cost tradeoffs

Hold stakeholders, vendors, and project participants accountable for commitments, addressing missed commitments promptly and constructively

Enable Technical Delivery and Business Readiness

Own business and vendor coordination, cross-functional dependencies, stakeholder alignment, and organizational readiness

Work with business analysts to clarify requirements and help business customers evaluate solution options, costs, timelines, and readiness needs

Secure timely agreement on scope, priorities, acceptance criteria, and deliverables from sponsors and key stakeholders

Manage project scope, resources, finances, risks, and issues with a focus on informed decisions and successful delivery

Communicate progress through outcomes achieved, decisions needed, delivery risks, and actions underway

Work with product managers and owners to build forward-looking plans and roadmaps that connect technology delivery to business value.

Coordinate business readiness and implementation activities, confirming ownership for adoption, operational handoffs, and measurement of intended benefits.

Use AI and Automation to Improve PMO Effectiveness

Use approved AI tools and automation to reduce manual effort in status reporting, meeting summaries, action tracking, documentation, and routine coordination

Apply the time saved to resolving problems, accelerating decisions, removing obstacles, and supporting delivery teams

Challenge existing PMO processes and eliminate unnecessary meetings, reports, approvals, and duplicate data entry while preserving essential governance

Develop scalable, repeatable practices, templates, and workflows that improve delivery effectiveness and simplify how teams work

Use AI-assisted analysis to identify potential risks, dependencies, and planning gaps, validating findings with reliable data and accountable stakeholders

Partner with PMO leadership to pilot and scale improvements, measuring administrative effort reduced, decision turnaround time, delivery predictability, and other relevant outcomes

Apply human judgment and review to AI-generated outputs and follow company requirements for information security, privacy, and responsible AI use

Turn retrospectives and lessons learned into implemented improvements, and help teams adopt more effective tools and practices

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Qualifications

Bachelor’s degree in computer science, information technology, business administration, or a related field, or equivalent work experience

7+ years of project management experience delivering medium- to high-complexity projects

7+ years of experience in information technology and business/industry

Demonstrated success personally moving complex projects forward by securing decisions, removing obstacles, resolving dependencies, and recovering at-risk delivery

Experience managing software product delivery and partnering effectively with technical or engineering delivery leaders

Ability to lead through influence, challenge assumptions constructively, navigate competing priorities, and hold stakeholders accountable across organizational boundaries

Strong judgment and problem-solving skills, including the ability to develop options, explain tradeoffs, and recommend a practical course of action

Applied understanding of Waterfall and Agile methodologies and the Systems Development Lifecycle (SDLC)

Experience facilitating Agile practices, including sprint planning and retrospectives, in partnership with technical delivery leadership

Strong Jira knowledge, including planning, tracking, reporting, and workflow management

Experience improving PMO practices or leading AI adoption and workflow automation is a plus

Practical experience using AI-enabled tools or automation to improve project delivery or business processes, with the ability to validate outputs and assess measurable benefits

Excellent communication, relationship-building, and presentation skills, including the ability to influence technical and non-technical stakeholders at all management levels

Experience managing project financials, resources, vendors, and cross-functional commitments

Project Management Professional (PMP) certification preferred

Experience with cross-functional Salesforce project management is a plus

About Our Company

Equal Opportunity Employer

The H.W. Kaufman Group of companies is an equal opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, gender, gender identity, age, national origin, disability, veteran status, marital status, pregnancy, sexual orientation, genetic information or any other status or condition protected by the laws or regulations in the locations where we operate. In addition, Kaufman will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.