Business Analyst Analyst

Description

Data Analytics Support

Perform commercial data processing on product-level data, and other marketing related research

Assist on greenfield marketing related projects

Quality assurance testing to ensure the integrity of the data outputs

Compose and maintain documentation on data processing and segmenting rules

Cross functional collaboration with IT and Business analysts to ensure accuracy of data processing

Make recommendations to enhance data quality, and enabling application technologies

Support commercial dashboard development and maintenance

Service Management

Ensure that new/revised business needs are translated to daily operations and roles and responsibilities

Provide back up support within the team. Be part of maintaining a motivating workplace and safe working environment for all team and department colleagues

Analytic Projects

Support the execution of data-driven projects, assisting in medium-to-low complexity analytics initiatives that align with business needs.

Analyze and interpret datasets to provide insights that support decision-making and operational improvements.

Develop and maintain reports and dashboards, ensuring clarity, accuracy, and usability for business stakeholders.

Assist in data validation, cleaning, and processing, ensuring data accuracy, completeness, and consistency.

Collaborate with business teams (Managers, Directors) to understand reporting needs and provide data-driven insights to support their objectives.

Follow best practices for data governance and security, ensuring compliance with internal and external regulations.

Support automation efforts by improving reporting processes and reducing manual data manipulation.

Monitor key performance indicators (KPIs) and help track business performance through data visualization tools.

Work closely with IT and Data Engineering teams to ensure proper data access and integration across platforms.

Troubleshoot basic data inconsistencies and reporting issues, escalating complex problems when necessary.

Maintain documentation for data processes, reports, and dashboards, ensuring accessibility and knowledge sharing within the team.

Stay updated on new data analysis tools and techniques, continuously improving skills and adapting to evolving business needs.

Qualifications

Extensive experience with working on large datasets with structured and unstructured data, to drive quantitative & qualitative analysis

Excellent verbal, written, and interpersonal communication skills in English

Strong interest in the beauty industry (prior knowledge of the industry is a plus)

Excellent written and communications skills in Mandarin is a plus

Knowledge of analytics skills & tools is a plus (SQL, Excel, Tableau, Python, Power BI, Databricks or Big Query)

A self-starter that takes initiative and is proactive in solving problems, and support the team’s needs

Attention to details, and the ability to work independently

Ability and willingness to work across, and manage multiple projects and deliver on deadlines

Good stakeholder management skills, with an ability to foster a team relationship with co-workers and all agency disciplines

Critical thinking, using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to opportunities

Creates an accountability and own it culture

Prior experience in marketing analytics and data governance is a plus