Operations Supervisor: Shipping, Receiving, & Inventory

Operations Supervisor: Shipping, Receiving, & Inventory Department: Operations Full-time Tempe Arizona $26-$27 Company Description: DMD Systems Recovery, LLC (DMD) provides IT Asset Disposition solutions adhering to the most rigorous environmental and security standards to deliver confidence to companies who value our world and their reputation. We are a certified B Corp in the Electronics and Sustainability field, with facilities in Tempe, AZ, Austin, TX, and Palo Alto, CA.

Job Summary: The Operations Supervisor is responsible for overseeing daily warehouse operations across shipping, receiving, and inventory control. This role ensures accuracy, efficiency, and compliance in all material movement while leading a team to meet operational goals, customer expectations, and company standards. The position is hands-on and requires strong leadership, attention to detail, and a continuous improvement mindset to optimize warehouse performance and maintain inventory integrity.

Key Responsibilities: Shipping Operations Oversee all outbound shipments to ensure accuracy, quality, and timely delivery

Ensure proper packaging, documentation, and bill of lading creation for domestic and international shipments.

Maintain final quality assurance standards prior to shipment

Identify and implement improvements to shipping processes

Receiving Operations Supervise inbound shipments including loading, unloading, inspection, and reconciliation

Ensure all received assets are accurately recorded and verified against documentation

Maintain proper staging and organization of incoming materials.

Drive efficiency improvements in receiving workflows

Inventory Management Ensure complete inventory accuracy through audits, cycle counts, and system integrity

Oversee the placement, movement, and tracking of all assets within the warehouse

Manage stock levels, material movement discrepancies, and reporting

Ensure completion of inventory reports, including missing assets and finished goods tracking

Leadership & Team Development Lead, train, and develop a team of warehouse associates across all operational areas

Set daily priorities and ensure productivity, quality, and accountability

Coach team members on performance, safety, and process adherence

Foster a culture of ownership, teamwork, and continuous improvement

Process Improvement & Operations Excellence Identify inefficiencies and implement process improvements across departments

Develop and enforce standard operating procedures (SOPs)

Monitor performance metrics including accuracy, throughput, and turnaround time

Support cross-functional initiatives to improve operational outcomes

Compliance, Safety, & Quality Ensure adherence to all safety procedures, OSHA standards, and company policies

Maintain compliance with data security and ITAD processing standards

Conduct audits, identify risks, and implement corrective actions

Promote a safe and organized warehouse environment

Education and Experience: High school diploma, GED, or equivalent

Minimum of 3–5 years of experience in warehouse operations, including shipping, receiving, and inventory control

At least 1–3 years of experience in a lead, supervisor, or team leadership role

Proven experience maintaining inventory accuracy, including cycle counting and auditing processes

Experience overseeing or supporting outbound shipping processes, including packaging, documentation, and quality assurance

Experience managing inbound receiving operations, including inspection, reconciliation, and system entry

Preferred Skillset: Experience in IT Asset Disposition (ITAD), reverse logistics, or electronics processing environments

Familiarity with inventory management systems, ERP, or warehouse management systems (WMS)

Experience developing or improving standard operating procedures (SOPs)

Forklift certification or ability to obtain within 90 days

OSHA or workplace safety training experience

Additional Skills & Qualifications: Strong attention to detail and ability to maintain accurate records

Excellent organizational, problem-solving, and troubleshooting skills

Ability to lead and motivate teams in a fast-paced warehouse environment

Strong communication skills, both verbal and written

Physical Requirements: Prolonged periods of sitting at a desk and working on a computer

Must be able to lift up to 15 pounds at times.

Reasonable accommodation will be made, enabling individuals with disabilities to perform essential functions.

Employment Details:

This full-time position reports to the Site Manager . The role includes salary (commensurate with experience and responsibilities) and a benefits package. DMD is an equal opportunity employer. We conduct pre-employment drug screens and background checks.