Senior level management role within State Street’s Alternative Investments Solutions (AIS) Business Unit with a focus on Asset Owner Private Markets transaction processing. This role requires senior level executive interaction within State Street and with State Street’s largest and most strategic clients, therefore, exceptional interpersonal and communication skills are required. Candidates must demonstrate strong initiative, be able to perform well under pressure and be capable of managing multiple, diverse assignments.

What you will be responsible for

As the Head of Central Pricing (CP) and Capital Call Distributions Management (CCDM), Managing Director, you will:

Be responsible for processing and review of capital calls, distributions, and valuations for our client’s private equity and hedge fund investments on our proprietary Alpha Frontier platform.

Refine and optimize the AIAS operating model to ensure that resources are being properly deployed by collaborating with our partners in IT and in our global operations hubs in China, India, and Singapore

Design, drive and execute a program of transformation that incorporates both technology and organizational design + drives a culture of service excellence to both internal and external clients.

Assist State Street Client Service teams in negotiations with clients to establish service levels and set delivery expectations when implementing new solutions

Work with our IT partners to ensure support for development, implementation, and maintenance of new technology solutions

Act as primary contact and escalation point for both operational issues and new business opportunities

Ensure process and procedures are adequate to meet quality standards and are consistently applied and regularly reviewed.

Responsible for the direction and training of subordinate managers and staff. Address employee concerns and sensitivities.

Responsible for participating in department budget and staffing projections. Complete staffing proposals for newly awarded business.

Participate in new business generation process including review of proposals, prospect presentations, staffing allocations, etc.

What we value

These skills will help you succeed in this role:

Strong problem solving and analytical skills

An ability to be a leader within their team, as well as be a leader amongst your peers

Strong communication, interpersonal, and organizational skills, which includes excellent time management and prioritization skills. Ability to communicate with various internal teams to resolve inquiries and understanding when to escalate. Candidates must demonstrate initiative, be able to perform well under pressure, and simultaneously handle multiple assignments and to work efficiently to meet client deliverables

Education & Preferred Qualifications

Candidates must have a college degree (accounting degree strongly preferred; business, mathematics, finance or economics degree required) and 10 or more years of previous accounting and/or financial service operations experience.

Candidates must possess solid business unit management experience on complex clients requiring a high level of client interaction.

MBA and/or CPA are a plus.

Additional Requirements

Knowledge of / experience with private equity and hedge fund investments and their related accounting policies

Familiarity with private equity and hedge fund documentation including capital calls, distributions, PCAPs, Unfunded Statements, ILPAs, etc.

Knowledge of upstream and downstream technology solutions to drive more automation levels in servicing private markets structures is a plus.

Familiarity with document management systems is a plus.

Salary Range: $170,000 - $267,500 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home .

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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