Office Operations Assistant

Location: Menasha, WI

Facility: Ascension Menasha Midway Office Building

Department: Pediatric Rehab

Schedule: Days | PRN (As Needed)

Manage the full patient lifecycle by greeting visitors, handling check-in/out, and scheduling or confirming appointments.

Secure necessary documentation, verify patient demographics, and obtain insurance authorizations or precertifications.

Collect co-pays, deductibles, and previous balances and reconcile reports and deposits to ensure financial accuracy.

Answer telephones, screen calls, take messages, and provide essential clerical support.

Licensure / Certification / Registration Required Credential(s): None Required.

Education High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. *Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

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