Electrical Service Manager

Company is confidential

Yellowstone Local is proud to represent an industry leader in residential electrical services.

Lead a Team That Makes a Difference

We have proudly served homeowners throughout the Twin Cities for decades, earning a reputation for quality workmanship and exceptional customer service. We're looking for an experienced Electrical Service Manager to lead our service department and help drive the next phase of our growth.

If you're a proven leader who enjoys coaching technicians, improving operations, developing future leaders, and delivering outstanding customer experiences, this is an opportunity to make a lasting impact.

What's in It for You?

Base salary 80K-$110k yearly

Performance and yearly bonus opportunities

Health, dental, and vision insurance

401(k) with company match

Paid time off and paid holidays

Company vehicle or vehicle allowance (if applicable)

Leadership development opportunities

Established team with a respected local company

Opportunity to shape the future of a growing service department

Why You'll Love Working Here

We believe our people come first and great leadership creates great teams. We invest in our employees by providing the tools, support, and culture they need to succeed.

You'll have the opportunity to:

Lead an established residential electrical service team

Coach and mentor technicians to reach their full potential

Build a culture of accountability, professionalism, and teamwork

Improve operational performance and customer satisfaction

Work alongside leadership committed to continuous improvement

What You'll Do

As our Residential Electrical Service Manager, you'll oversee the day-to-day operations of our service department while helping both our employees and our business continue to grow.

Responsibilities:

Lead, coach, and mentor residential service technicians

Conduct ride-alongs, performance reviews, and ongoing coaching

Recruit, interview, hire, and onboard new team members

Manage daily scheduling and technician productivity

Monitor KPIs, revenue, and department performance

Resolve escalated customer concerns professionally

Lead weekly team meetings and technical development sessions

Manage inventory, fleet, and departmental budgets

Ensure safety standards and company processes are consistently followed

Foster a positive, accountable, and customer-focused culture

What Success Looks Like

In this role, you'll help:

Build a highly engaged and motivated team

Improve technician productivity and performance

Deliver exceptional customer experiences

Increase department profitability

Develop future leaders within the organization