Founding Head of Operations (K-12 School Technology)
ScrumAID
New York, NY · Posted November 10, 2026
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About the job
An early-stage company bringing hardware and software into K-12 schools is looking for a founding Head of Operations to own how new districts go live and to build the operating backbone of a fast-growing team.
What you’ll own
Take each new school from signed purchase order to fully live: hardware staging and shipping, room mapping, roster syncs with student information systems, training and ID card production
Design self-install kits and guides clear enough that a school’s own staff can mount devices without calling for help
Spend real time inside school buildings, building relationships with technology directors, facilities staff and principals
Run day-to-day internal operations, including procurement, inventory, deliveries, vendors, tooling and a daily company-wide operating dashboard
Scale the process for summer onboarding waves of hundreds of schools at once
Turn repeated problems into playbooks and automation (AI tools encouraged) so the next hire can run what you built
Profile
15 years in operations, implementation, deployment, field ops, program management, logistics or BizOps
A structured problem-solver who can break down messy, ambiguous situations
Presence and credibility in front of skeptical educators and school staff
Comfort troubleshooting dashboards, CSV files, data syncs and device pairing, with a critical, thoughtful approach to AI
Humility and accountability; early-stage startup, supply chain or procurement experience is a plus
On-site in Brooklyn, NY, five days a week, with regular local school visits and periodic travel to conferences around the US.