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About the job

Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Manage the planning and execution of purchasing and vendor data management operations, leading Purchasing and Vendor Record teams to deliver efficient, compliant, and consistent service. Provide operational input to Procurement and Vendor Management planning and priorities. Reports to: Vice President, Execution Excellence.

Manage, plan, and direct purchasing execution and vendor record management

Establish and monitor key performance indicators, including purchasing cycle time, purchase order accuracy, and compliance, and report results

Lead escalation resolution across purchasing, vendor record, and payment issues, driving timely corrective actions and escalating issues that require additional authority or leadership decisions to VP Execution Excellence

Manage detailed purchasing and vendor master processes with oversight from the

Execution Excellence vice president; remain accountable for operational soundness and compliance

Lead business unit and Finance engagement to resolve cross-team purchase order, vendor record, and payment issues

Translate execution excellence strategy and goals into purchasing and vendor record objectives, plans, and actions; provide operational input to functional planning and priorities

Oversee identification of automation and process efficiency opportunities in partnership with Planning & Optimization teams

Set standards for vendor record revision and maintenance to ensure data accuracy

Oversee the Purchasing Manager and cross-team staff, managing capacity and performance

Coach and develop purchasing and vendor record management talent to strengthen capability and engagement

Meaningfully support NFCU’s Integrated Talent Strategy through establishing annual goals and objectives (meeting the SMART model) and conduct quarterly performance check-ins with staff in support of the annual PAR process

Ensure compliance with internal policies, regulatory requirements, and industry best practices

Perform other duties as assigned

7-10 years of relevant purchasing, procure-to-pay, or vendor master operations experience

Bachelor's degree preferred in a related field such as Business Administration, Finance, or the equivalent combination of education, training, and experience

Demonstrated functional expertise in purchasing, procure-to-pay, or vendor data management

Advanced knowledge of the purchase order lifecycle and vendor record management in enterprise resource planning and procurement systems

Advanced experience developing and monitoring key performance indicators, controls, and procedures to enable efficient, compliant purchasing and vendor record execution

Advanced skill in identifying process and automation opportunities and partnering with business units and Finance to resolve issues

Proven ability to coach and develop purchasing and/or master data talent, building strong teams and supporting employee development

Advanced experience in managing and improving management functions, including governance, reporting, performance measurement, and procurement operations management

Strong leadership capabilities with a demonstrated ability to develop high-performing teams and influence across all levels of the organization

Demonstrated ability to build alignment across business units, technology teams, and executive stakeholders

Experience communicating operational performance, risks, and outcomes to senior leadership and governance bodies

Advanced ability to execute in a fast-paced, high-demand environment while balancing multiple enterprise operational priorities

Demonstrated ability to influence stakeholders and provide operational insight and recommendations to leaders and business partners

Advanced critical thinking, analytical, and problem-solving skills

Desired Qualifications

Master's degree in a related field such as Business Administration, Finance, or the equivalent combination of education, training, and experience

Advanced knowledge of banking/financial industry trends, products and services

Additional Information

Hours:

Monday - Friday, 8:00AM - 4:30PM

Location:

820 Follin Lane, Vienna, VA 22180

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

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2025 Handshake Early Talent Award

From Fortune . ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.

Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.