Program Administrator 1 - PN 20063859 - Medical Services

Who We Are Our mission is to serve injured workers and Ohio employers through expeditious and impartial resolution of issues arising from workers’ compensation claims and through the establishment of adjudication policy. What You'll Do The Ohio Industrial Commission, Medical Services, is seeking a knowledgeable professional to assist the Director of Medical Services. The successful candidate will demonstrate high attention to detail and organization, clear communication, and critical thinking skills. In addition, this position requires the ability to work independently to solve problems, manage time effectively, and meet established deadlines. Under administrative direction, acts for the Human Services Program Administrator 4 (HSPA4) to manage and oversee the tracking component of the provider recruitment program. Independently conducts regional and specialty provider research in response to recommendations from the Chief Medical Advisor (CMA) and HSPA4 . Receives, verifies, logs, and maintains retention materials for the Peer Review Program report review process in coordination with Human Services Program Administrator 4 (HSPA4) and Medical Advisor (MA). Prioritizes logging, tracking, and flagging documentation for specialists under provisional status or extended review status to ensure strict compliance medico-legal requirements. Monitors status changes and scheduling frequency. Logs retention materials for the ongoing report review process of active status specialists. Receives, validates, and archives specialist logistical data changes and annual mandatory compliance documentation, such as confidential personal information, medical records management and AI compliance policy acknowledgements. Updates internal databases, resolves routine data discrepancies with HSPA4/MA personnel, and escalates non-compliance or expired documentation to the Program Administrator 2 (PA2). Extracts, formats, and logs end-of-year program data points, such as timeliness, clarification requests, and reliance used by the Program Administrator 2 for program trend management, forecasting, and policy reporting. Assists the PA2 with drafting summary metrics, preparing routine reporting templates, and maintaining standardized records retention schedules in alignment with agency policies. Distributes, collects, processes, and logs post-examination surveys. Compiles, organizes, and cleans incoming survey results, specialist demographic data, and volume metrics. Works directly with the Program Administrator 2 to aggregate baseline data points required for the annual review process, trend analysis, and specialist performance evaluations. Performs other related duties as assigned. Additional Information This position is filled through an assessment consisting of an structured interview in person at the William Green Building in Columbus, Ohio. This position may require travel; therefore, the person occupying this position must be able to provide his/her own transportation /or legally operate a state-owned vehicle. The hourly wage for this position is not negotiable. For applicants who are not current State of Ohio employees, the starting wage will be the hourly rate listed on this posting. Successful employees will move up a step in the salary range within one year, and in most cases within four to six months, with subsequent step increases occurring annually. For internal applicants, the position will be filled pursuant to legislation or the provision of the OCSEA/AFSCME Contract. ADA Statement: The Industrial Commission is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs, and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. To request a reasonable accommodation due to a disability please contact the ADA Coordinator, at 614-466-2765 (voice) or by email to: diversity@ic.ohio.gov , as-soon-as possible but at least 14 days prior to the scheduled event. Background Check Information Statement: The final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.