Restaurant General Manager

Restaurant General Manager

Downtown Chicago

$85K ++

Role Overview

You will lead the daily operations of our dynamic, three-meal restaurant and full-service bar. Your role exists to ensure seamless service across breakfast, lunch, and dinner shifts while driving profitability, maintaining high quality standards, and building a high-performing team. You will support both front-of-house and back-of-house staff, creating a collaborative environment that delivers an exceptional experience for every guest.

Key Responsibilities

Own the end-to-end guest experience across all service periods (breakfast, lunch, dinner, and bar), addressing concerns promptly and ensuring consistent satisfaction.

Manage the restaurant’s financial performance, including P&L oversight, labor cost control, and operating expenses.

Recruit , train, and mentor a diverse team of servers, bartenders, hosts, and support staff to uphold our service standards.

Collaborate closely with the Executive Chef and Bar Manager to align on menu rollouts, daily specials, and smooth kitchen-to-table operations.

Develop and manage optimal staff schedules to ensure adequate coverage during peak hours while controlling labor costs.

Oversee inventory management for the bar and front-of-house supplies, minimizing waste and maintaining accurate counts.

Ensure strict compliance with all health, safety, and sanitation guidelines, maintaining a secure environment for both staff and guests.

Drive continuous improvement by analyzing sales data and guest feedback to implement operational enhancements.

Required Qualifications

5+ years of progressive leadership experience in the restaurant industry.

3+ years of experience as a General Manager in a high-volume, full-service restaurant.

Proven track record of managing a P&L and controlling labor and beverage/food costs.

Current food safety and alcohol service certifications (e.g., ServSafe, TIPS).

Flexible schedule availability, including nights, weekends, and holidays to cover a three-meal operation.

Preferred Qualifications

Previous experience managing a restaurant that serves breakfast, lunch, and dinner.

Familiarity with modern restaurant management software, POS systems, and reservation platforms.

Bilingual abilities (English and Spanish) to effectively communicate with a diverse workforce.

Skills & Competencies

Strong verbal and written communication

Financial acumen and analytical thinking

Conflict resolution and problem-solving

Adaptability under pressure

Empathetic leadership and team building

Time management and organization

What Success Looks Like

30 Days: You have built rapport with the management team and staff, mastered our POS and scheduling systems, and understand the flow of all three daily meal services.

60 Days: You have taken full ownership of the P&L, optimized staff scheduling to reduce unnecessary labor costs, and implemented a continuous training plan for front-of-house staff.

90 Days: You have measurably improved guest satisfaction scores, achieved target beverage and labor cost percentages, and established a seamless operational rhythm between the kitchen, bar, and dining room.

Benefits & Compensation

Competitive base salary with performance-based bonus structure

Comprehensive medical, dental, and vision insurance

Paid time off and sick leave

Complimentary shift meals and family dining discounts

Ongoing professional development and leadership training

How to Apply

Please submit your resume to jay@geckohospitality.com for immediate review and consideration.