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About the job

The Database & DevOps Engineer is responsible for the performance, reliability, and overall health of Microsoft SQL Server databases supporting PathGroup's critical transactional applications. This is a hands-on, database-focused engineering role responsible for proactively monitoring, analyzing, troubleshooting, and optimizing Microsoft SQL Server databases supporting production transactional systems. The position requires advanced SQL Server and T-SQL expertise combined with professional software development experience and the ability to independently troubleshoot issues across database and application layers. In addition to database responsibilities, the engineer will actively contribute to application support and software development by investigating defects, implementing fixes, and making code changes to PathGroup applications. The engineer will balance database priorities with application defects, support issues, and other approved software changes as part of the Platform Engineering workload.

Accountable for the performance, reliability, and overall health of Microsoft SQL Server databases supporting critical transactional systems. • Perform approved data updates and corrections in production databases in response to authorized business requests, using appropriate validation, change-control, and documentation processes to ensure data integrity and minimize operational risk. • Review and approve database schema, stored procedure, and other database-object changes for PathGroup applications, evaluating impacts to performance, reliability, and data integrity. • Identify and recommend improvements to data management practices, database standards, performance, reliability, and supportability. • Proactively monitor and analyze SQL Server database health and performance, including query performance, blocking, deadlocks, resource utilization, execution plans, indexing, and other indicators of database performance. • Identify, troubleshoot, and resolve database performance issues through query optimization, indexing, stored procedure changes, database configuration, or application changes as appropriate. • Analyze T-SQL queries, stored procedures, execution plans, indexes, statistics, and database objects to identify opportunities to improve performance, reliability, and scalability. • Analyze root causes of application and database failures and modify application code or database logic as necessary. • Troubleshoot complex production issues across the database and application layers to identify root causes and implement sustainable solutions. • Review application database interactions and identify inefficient data-access patterns, excessive database calls, or application behavior affecting database performance. • Implement approved changes to application software and databases to correct problems, improve performance, or enhance application functionality. • Monitor and respond to production database and application health issues, participating in incident troubleshooting and resolution as needed. • Perform root-cause analysis for significant database and application incidents and recommend corrective and preventive actions. • Contribute to ongoing application support and software development by investigating defects, troubleshooting production issues, and designing, developing, testing, and implementing approved application code changes following the PathGroup SDLC. • Develop and test database and application changes to ensure performance, reliability, data integrity, and functionality before production implementation. • Monitor and validate database maintenance processes and partner with Infrastructure to support established recovery objectives, including RPO and RTO requirements. • Participate in the PathGroup Support Process. • Perform all job responsibilities in alignment with industry security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data. • Become familiar with and abide by the Corporate Compliance Program and all Corporate policies, including Privacy and Security policies.