ServiceNow Developer

STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING!

ServiceNow Developer Detroit, MI / Hybrid schedule 12 Months with opportunity to extend W2 contract role

Role Summary

Works with Business Analysts/Process Owners/Requesters to gain an understanding of functional requirements and to develop technical designs and solutions.

Analyzes requirements, designs, develop prototypes and orks with the Business Analysts/Process Owners/Requesters to fine tune the application, and make recommendations.

Participates in peer/code/design reviews to verify that quality standards and functional/technical requirements are met.

Design, code, test and implement moderately complex programs; Develops appropriate programs and systems documentation according to established IT standards.

Creates test scenarios and develops test plans to be used in testing the business applications in order to verify that client requirements are incorporated into the system design.

Enhances existing systems; participates in structured walkthroughs and technical reviews. Supports production systems by helping resolve problems, providing timely follow-up on problem report, optimizing performance and streamlining processes

Participates in inspections to verify 'intent of change' is carried out through the entire project.

Provides support, escalation response to production problem issues/errors.

Performs root cause analysis and application resolution.

Provides on call second-level escalation response for client issues and application

Provides general support, administration and maintenance for the ServiceNow platform.

Creates custom applications, record producers, catalog items, reports and dashboards.

Monitors health, usage and overall compliance of ServiceNow and its applications.

Required Skills

Experience in an ITIL/ITSM work environment required.

Microsoft office suite skills required.

SQL experience required.

At least three (3) years of experience in a Health Care environment and familiarity with HIPAA required.

At least four (4) years application/system development/programming experience with at least three (3) years of ServiceNow development.

Beyond general ServiceNow development skills, we are specifically looking for certain skills including SPM, CMDB/Discovery, Now Assist / AI.

*Beware of scams. S3 never asks for money during its onboarding process.