Among training and development managers, AI is already used for a large share of the tasks. Measured exposure for training and development managers: 38% (high).

Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.

Check how this applies to your own job

Skills this job asks for

Say which you have and which you want to build. We use it to match you to jobs like this one.

About the job

Together we change lives.

Kelly is a team of experts driven by our belief that the impact of the right person in the right job is limitless.

No matter where you are in your career journey you can apply your knowledge and passion to move people, organizations, and communities forward.  You’ll have opportunities to grow your expertise and capabilities, both professionally and personally.  As a team we celebrate inclusion, caring and collaboration.  As a company we value your contribution, we work with integrity, and we always put people first – so your impact really will change lives.

Seeking a forward-thinking leader to shape how we build skills and capabilities, o ur Head of Learning & Development is responsible for the enterprise learning strategy and fostering a culture of continuous learning. This director-level role leads a team in delivering the end-to-end lifecycle of learning programs, including needs assessment, design, development, delivery, and measurement.

The ideal candidate brings over 10 years of progressive Learning & Development experience, including leadership of enterprise learning initiatives and teams.

Key Responsibilities:

Own the vision, standard, and roadmap for learning and development –support organizational priorities, workforce performance, business strategy, and reinforce our culture

Partner with senior leaders and HR teams to identify skills and capability gaps, prioritize learning investments, and develop scalable and impactful learning solutions

Lead the design, implementation, and continuous improvement of onboarding, technical training, leadership development, and professional development programs

Oversee learning delivery models, including internal teams and external learning vendors and partners

Establish learning governance and metrics that link learning investments to business and talent outcomes

Partner with other learning and readiness leaders to coordinate learning service delivery, standards, and execution across the enterprise

Use data and analytics to improve learning effectiveness, prioritize investments, and demonstrate ROI

Lead, coach, and develop team, fostering collaboration and continuous improvement

Knowledge, Skills, and Experiences:

10+ years of progressive experience in Learning & Development, Organizational Development, or Talent Development, including leadership experience

Deep expertise in designing and implementing enterprise-wide learning strategies and leadership development programs

Strong knowledge of adult learning principles, instructional design methodologies, and learning technologies

Experience managing Learning Management Systems (LMS) and digital learning platforms; working knowledge of Workday is highly preferred

Proven ability to influence senior leaders and build collaborative partnerships across business functions

Excellent communication, presentation, facilitation, and stakeholder management skills

Strong project and program management skills with the ability to manage multiple priorities simultaneously

Stellar analytical skills with experience using learning metrics and data to drive continuous improvement

Experience leading and developing high-performing Learning & Development teams

Demonstrated capability managing vendor relationships and learning budgets

Relevant certifications such as CPTD, ATD, SHRM, or HRCI are considered an asset

Location: Virtual, with travel as required

The annual base pay for this position is listed below. Final compensation will be based on experience and may vary by geographic location.

$120,075.00 - $160,100.00

Total compensation package including benefits as applicable to the position – understanding that each person has unique professional and personal needs focused on your total well-being.  Explore our range of benefits at: Kelly Services | People Regular Staff

Kelly is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity. Equal Employment Opportunity is The Law.