At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a Production Services Application Support professional to join our Digital Asset production Services team in New York.

In this role, you'll make an impact in the following ways:

Design and implement the organization’s Dynatrace observability strategy across applications, infrastructure, Kubernetes, databases, and cloud services.

Develop AI observability capabilities to monitor AI applications, models, agents, prompts, dependencies, performance, reliability, and operational health.

Implement distributed tracing and end-to-end transaction monitoring to identify performance bottlenecks, service dependencies, and root causes across complex environments.

Build Java- and Python-based automation and integrations for Dynatrace onboarding, configuration, alerting, dashboards, workflow orchestration, and CI/CD processes.

Evaluate Dynatrace AI capabilities and emerging observability technologies, translate findings into practical solutions, and clearly communicate recommendations and architecture to engineering teams and stakeholders.

To be successful in this role, we're seeking the following:

B.S or M.S in Computer Science, Software Engineering, Information Systems or other similar degree. 5+ years experience.

Proficiency in Java and related technologies (J2EE, etc.)

Proficiency in Python and related technologies

Knowledge of DevOps practices and tools (e.g., Docker, Kubernetes).

Familiarity with database systems (e.g., relational databases like Oracle, MongoDB).

Experience with version control systems like Git.

Experience with Agile development methodologies.

Experience with testing frameworks (e.g., JUnit, Zephyr).

Understanding of security vulnerabilities in web applications.

Good communication and documentation skills.

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn

Here’s a few of our recent awards:

America’s Most Innovative Companies, Fortune, 2025

World’s Most Admired Companies, Fortune 2025

“Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.