Senior Plan Document Specialist | TPA Retirement Plans
Cbiz MAG
North Canton, OH, United States · Posted October 22, 2026
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About the job
#LI-JSS #LI-Hybrid
Essential Functions and Primary Duties
Prepares and maintains Third Party Administered retirement plan documents, including amendments and restatements, for a high‑volume client portfolio.
Provide technical support answering plan document related questions and issues
Assist in the design, customization, and ongoing modification of retirement plan documents to meet client objectives and regulatory requirements.
Provide compliance expertise during a plan's lifetime such as IRS submissions, plan amendments, restatements and terminations
Assist with answering technical questions and issues related to ERISA
Participates in select client interactions and supports plan design discussions, demonstrating comfort communicating plan provisions and options
Collaborate and communicate effectively with internal business partners and teams, including Document Team colleagues and Client Service Managers.
Perform additional responsibilities as assigned
Preferred Qualifications
Bachelor's degree
Minimum of 5+ years experience in TPA Plan Document support preferred
Qualified 401(k) Administrator (QKA) completed or in progress
Proficiency in FT Williams (FTW)
Strong knowledge of retirement plan regulations, plan document provisions, and defined benefits & defined contributions.
Minimum Qualifications
High School Diploma or GED
At least five years of professional, retirement plan technical, and compliance experience
Possesses advanced knowledge and understanding of industry and professional concepts, principles, practices, and procedures
Possesses expert knowledge of pertinent laws, regulations, and professional standards
Expert use of applicable technology
Proficient use of MS Office Suite (Outlook, Word, Excel, PowerPoint) and enterprise communication and travel solutions (Concur, Skype)
Experience performing work that requires initiative and leadership skills
Experience in coaching and teaching others
Enrolled Retirement Plan Agent (ERPA) designation
Pursuing Accredited Pension Representative (APR) or and/or (APA) designation
Ability to anticipate and elicit customer needs
Ability to self-learn and develop business and technical knowledge quickly
Motivated team player with demonstrated interpersonal skills
Comfortable working with quick turnaround times and deadlines
Excellent communication skills with the ability to effectively interact with individuals at all levels of the organization
Ability to travel as necessary
CBIZ, Inc. (NYSE: CBZ) is a leading professional services advisor to middle-market businesses nationwide. With industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers actionable insights to help clients anticipate what is next and discover new ways to accelerate growth. CBIZ has more than 9,500 team members across 23 major markets coast to coast.
CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers.
Together, CBIZ and CBIZ CPAs are ranked as one of the top providers of accounting services in the United States. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services. In certain jurisdictions, CBIZ CPAs operates under its previous name, Mayer Hoffman McCann P.C.