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Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.

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About the job

Join Our Team

As part of our Cinemark Universe, you'll discover fun opportunities with real growth potential and plenty of perks. With 500+ theatres and nearly 6,000 screens; we're truly a global presence of 20,000 movie lovers working together to make unforgettable experiences.

Role Summary:

This role involves maintaining and improving physical security system controls by collaborating with theatre leadership, developing process modifications, and ensuring the proper functioning of facility safes through monitoring, training, and vendor collaboration. It also includes maintaining system health for new builds and remodels, monitoring issues, and ensuring legal compliance. Additionally, you will safeguard company assets by implementing and analyzing security protocols and identifying processes to minimize risk and losses in theatres and corporate facilities.

Responsibilities:

Equipment Health

Alarm System Controls

Maintain alarm system health

Work with RVP’s and GM’s on system protocols and proper use

Suggest modifications to process to improve alarm issues

Maintain data as accurate for proper alarm access

Ensure PIN management controls are correct at theatre level

Alarm system usage audits and follow up and train on any process problems leading to false alarms

Safe Functions

Maintain access controls

Monitor, address, and train any safe protocol issues with GM

Ensure proper access controls to safe

Monitor and address any safe functionality issues

Work with vendor to ensure proper repair and costing, including challenging any unnecessary work or costs associated with repair or installations per vendor agreements

Work with Treasury on Armor Courier access and deposit pick issues

Camera Systems

Maintain system health

Monitor, address, and train on any issues with camera systems to ensure safety and security of persons and assets, including ensuring all cameras maintain legally appropriate views and retention of data

Monitor, address, and ensure timely repair of any camera system issues

Work with vendor to ensure proper repair and costing, including challenging any unnecessary work or costs associated with repair or installations per vendor agreements

Develop camera masking and tracking patterns to isolate fraudulent behavior to further refine ability of equipment

Monitor camera equipment improvements to consider for upgrading CNK systems

Develop camera strategies for new builds and remodels

Maintain weekly system health review and usage tracking

Financial & Policy

Email & Alerts

Follow up on all termination alerts to ensure legal appropriateness and address and train on any issues

Follow up on all false alarm issues and address and train on any corrective actions needed

Ensure access is appropriate to personnel as GMs and managers relocate

Service Channel

Efficiency & pricing control

Work with vendors to ensure proper work and costing, challenging any unnecessary expenses or time or equipment issues

Build proposals for new work ensuring financially appropriate and within department budget controls

Ensure invoicing compliance review & NTE adjustments

Maintain asset manager

Work with RVPs and GMs to ensure timely movement of projects and train/discuss any concerns

Collect and vet all CAPEX and budget requests to present to department head suggestions for work to approve

Invoicing

Accuracy & efficiency

Monitor and address any invoicing issues for vendors & guards

Work with vendor on any billing problems or costing issues

Train GMs on any billing process issues

Ensure coding and routing is appropriate

Additional Responsibilities

False alarm tracking and report generating

Updating false alarm fee tables

Alarm panel communication failure log upkeep

LP access camera list maintenance

Warranty repair tracking by vendor

Requirements:

Hard Skills

Strong working knowledge of technical security systems general operation and requirements

Microsoft Office Suite (Additional training in Outlook & Excel a plus)

Data Entry

Adaptability in navigating various software systems used by Loss Prevention

Soft Skills

Analytical and critical thinking

Detail oriented

Highly organized

Self-sufficient

Time management: prioritizing a wide-ranging workload

Communicate effectively, both verbally and written, with CSC personnel and theatre management

Team Oriented

Interest in future advancement as an LP & Security professional

Benefits Available:

At Cinemark, we believe every team member should feel like a hero. Each career comes with a variety of blockbuster benefits for both hourly and salaried team members.

Employee Discount

401(k) Matching*

Growth Opportunities

Education Assistance*

Health Benefits*

Parental Leave*

Paid Time Off*

Daily Pay*

Free Movies*

* Benefits may vary by career category, so be sure to check the specific details on our career site.

DISCLAIMER: This job description is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the job description, as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Cinemark is an Equal Opportunity Employer