Product Strategy Senior Lead - Identity/Access Management

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Job Category

Product

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

What You'll Be Doing & Why It Matters

We are a newly formed, fast-growing team in Salesforce’s Chief Customer Officer (CCO) organization, within the Office of the CEO. We sit at the intersection of customer insight, pricing and packaging, field readiness, executive narrative, and go-to-market execution. We work directly with senior leaders across Product, Field, Pricing, Marketing, Finance, and Customer Success to frame the company’s most important strategic questions and drive them to decision.

We are hiring a Sr. Manager, Growth Planning to own how the company decides where to invest and holds itself to the results. You will build the business cases behind major growth investments and run the governance that tracks them from approval to delivered value.

Core Responsibilities & Scope

• Build the business cases for investments tied to identity, access management, and entitlement models, working with Product and Engineering to quantify how access and entitlement design affects packaging, adoption, cost-to-serve, and revenue.

• Own the business case process for major growth and investment initiatives, including the revenue, cost, payback, and risk assumptions and the scenario models behind them. Set the standards and templates so proposals across Product, Field, and Pricing are comparable and decision-ready.

• Run the governance cadence for planning and investment reviews. This covers the agenda, decision rights, escalation paths, and follow-through.

• Track approved initiatives against committed targets. Report progress, variances, and benefits realization to executive leadership, and recommend course corrections.

• Lead trade-off discussions with senior stakeholders and drive them to a clear decision without direct authority.

• Partner with Finance, Sales, and Product to set, challenge, and align the assumptions and inputs behind each case and the broader plan.

• Prepare executive materials and narratives for planning cycles and leadership reviews.

• Build and mentor a small team of planning and analytics talent, and set the bar for rigor and quality.

Minimum Requirements

• You have direct experience with identity and access management (IAM) or entitlement models in a software environment, such as roles and permissions, licensing and entitlements, or authentication and provisioning.

• You can translate IAM and entitlement concepts into commercial terms, including how access models shape packaging, pricing tiers, and customer value.

• You have 10+ years of experience in strategy, corporate planning, FP&A, corporate development, or consulting, including ownership of complex investment cases.

• You have run or shaped governance processes, such as investment committees, planning councils, or program reviews, and you make them effective rather than bureaucratic.

• You have a record of influencing C-suite and VP-level stakeholders across functions and building consensus.

• You use broad business judgment and a structured, consulting-style approach to problem solving.

• You communicate clearly, in writing and in person, to executive audiences.

• You coach and develop others.

Preferred Qualifications

• You have experience with business intelligence tools or basic coding (for example SQL or Python).

• You understand enterprise software economics, including bookings, revenue, retention, and cost-to-serve.

• You have experience with consumption-based or usage-based pricing models.

• You have experience with benefits tracking or value realization frameworks.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $123,100 - $273,000 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $147,400 - $298,400 annually.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.